L300/L300D series

HD DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

 

 

You cannot access a

Make sure the drive’s drawer is securely closed.

Press gently until it clicks into place.

CD/DVD/HD DVD in the

drive

 

 

 

 

Open the drawer and make sure the CD/DVD/HD

 

DVD is properly seated. It should lie flat with the

 

label facing up.

 

 

 

A foreign object in the drawer could block laser

 

light from reading the CD, DVD or HD DVD. Make

 

sure there is no obstruction. Remove any foreign

 

object.

 

 

 

Check whether the CD/DVD/HD DVD is dirty. If it

 

is, wipe it with a clean cloth dipped in water or a

 

neutral cleaner. See the Media care section in

 

Chapter 4, for details on cleaning.

 

 

Some CD/DVD/HD

The software or hardware configuration may be

DVDs run correctly, but

causing a problem. Make sure the hardware

others do not

configuration matches your software’s needs.

 

Check the CD/DVD/HD DVD’s documentation.

 

 

 

Check the type of CD/DVD/HD DVD you are

 

using. Refer to Chapter 1, Introduction, for more

 

information.

 

 

 

Check the region code on the DVD. It must

 

match that on the drive. Region codes are listed

 

in the Optical disc drive section in Chapter 2, The

 

Grand Tour.

 

 

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

 

 

■ Use only media recommended by TOSHIBA

 

■ Do not use the mouse or keyboard during

 

writing.

 

■ Use only the software supplied with the

 

computer for recording.

 

■ Do not run or start other software during

 

writing.

 

■ Do not jar the computer during writing.

 

■ Do not connect/disconnect external devices

 

or install/remove internal cards during writing.

 

If problems persist, contact your dealer.

 

 

User’s Manual

9-9