Chapter 9

Troubleshooting

Problem solving process ...................................................................

9-1

Preliminary checklist ..........................................................................

9-1

Analyzing the problem ........................................................................

9-2

Hardware and system checklist ........................................................

9-3

System start-up ..................................................................................

9-3

Self test ..............................................................................................

9-4

Power .................................................................................................

9-4

Password ...........................................................................................

9-7

Keyboard ............................................................................................

9-8

LCD panel ..........................................................................................

9-8

Hard disk drive ....................................................................................

9-9

Diskette drive ......................................................................................

9-9

Infraredport ......................................................................................

9-10

Pointing device .................................................................................

9-10

PC card ............................................................................................

9-13

SD card ............................................................................................

9-14

Monitor .............................................................................................

9-14

Sound system ..................................................................................

9-15

USB .................................................................................................

9-15

Memory expansion ...........................................................................

9-16

Standby/Hibernation .........................................................................

9-17

Modem .............................................................................................

9-17

LAN ..................................................................................................

9-19

Wireless LAN ...................................................................................

9-19

Bluetooth ..........................................................................................

9-20

Real Time Clock ...............................................................................

9-20

TOSHIBA support .............................................................................

9-21

Before you call .................................................................................

9-21

Where to write ..................................................................................

9-21

ROUBLESHOOTINGT