Troubleshooting

 

 

 

LCD panel

 

 

 

 

 

Problem

Procedure

 

Lines appear broken.

Check if you are in DOS mode. In DOS,

 

 

lines may appear broken, because of the LCD

 

 

screen's higher resolution. The Windows display

 

 

should appear normal.

 

No display

Press hotkeys Fn + F5 to change the display

 

 

priority, to make sure it is not set for an external

 

 

monitor.

 

 

Make sure instant security was not activated.

 

 

Try entering your password, if you have one

 

 

registered. Or, turn the power off and back on to

 

 

clear instant security .

 

Problems above remain

Refer to your software's documentation to

 

unresolved or other

determine if the software is causing the difficulty.

 

problems occur.

Contact your dealer if the problems continue.

 

 

 

 

 

Hard disk drive

 

 

 

 

 

Problem

Procedure

 

Computer does not boot

Insert a system diskette and reboot.

 

from hard drive.

There may be a problem with your operating

 

 

system files. Refer to your OS documentation.

 

Slow performance

Your files may be fragmented. Run SCANDISK

 

 

and defragmenter to check the condition of your

 

 

files and disk. Refer to your OS documentation or

 

 

online HELP for information on running

 

 

SCANDISK and the defragmenter.

 

 

Contact your dealer if the problems continue.

 

 

 

Password

 

 

 

 

 

Problem

Procedure

 

Cannot enter

Refer to Chapter 6, Power and Power-Up Modes.

 

password

 

User’s Manual

9-7