Troubleshooting

Problem

Procedure

Cannot write correctly

If you have trouble writing, make sure you are

 

observing the following precautions:

 

■ Use only media recommended by TOSHIBA.

 

■ Do not use the mouse or keyboard during

 

writing.

 

■ Use only the software supplied with the

 

computer for recording.

 

■ Do not run or start other software during

 

writing.

 

■ Do not jar the computer during writing.

 

■ Do not connect/ disconnect external devices

 

or install/remove internal cards during writing.

 

If problems persist, contact your dealer.

 

 

Diskette drive

For information on diskette care refer to Chapter 4, Operating Basics.

Problem

Procedure

Some programs run

The software or hardware configuration may be

correctly, but others do

causing a problem. Make sure the hardware

not

configuration match's your software's needs.

You cannot access the

Try another disk. If you can access this disk, the

diskette drive probably

original disk (not the disk drive) is problem.

causing the

If problems persist, contact your dealer.

 

 

 

Infrared port

Refer also to the documentation for your IrDA compatible device and related software.

Problem

Procedure

Infrared devices do not

Make sure there is no obstruction blocking

work as expected

communication between the computer and the

 

target device.

 

If problems persist, contact your dealer.

 

 

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User’s Manual