Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

External devices

Some external devices may not work when

 

connected to the

connected to a compatible port when the "USB

 

compatible ports do

Sleep and Charge function" is enabled in the

 

not work

TOSHIBA USB Sleep and Charge Utility.

 

 

Reconnect the external device after turning ON

 

 

the computer.

 

 

If the external device still does not work, connect

 

 

the device to an USB port that does not have the

 

 

USB Sleep and Charge function-compatible icon

 

 

( ) or uncheck the "USB Sleep and Charge"

 

 

check box to disable this function in the

 

 

TOSHIBA USB Sleep and Charge Utility.

 

The "USB WakeUp

When "USB Sleep and Charge function" is

 

function" does not

enabled in the TOSHIBA USB Sleep and Charge

 

work

Utility, the "USB WakeUp function" does not work

 

 

for ports that support the USB Sleep and Charge

 

 

function.

 

 

In that case, use an USB port that does not have

 

 

the USB Sleep and Charge function-compatible

 

 

icon ( ) or uncheck the "USB Sleep and

 

 

Charge" check box to disable this function in the

 

 

TOSHIBA USB Sleep and Charge Utility.

Sleep/Hibernation

 

 

 

 

 

Problem

Procedure

 

The system will not

Is Audio Player open? The system might not

 

enter

enter sleep/hibernation, if Audio Player is either

 

sleep/hibernation

playing a selection or finished playing a

 

 

selection. Close Audio Player before you select

 

 

sleep/hibernation.

 

 

If problems persist, contact your dealer.

 

 

 

LAN

 

 

 

 

 

Problem

Procedure

 

Cannot access LAN

Check for a firm cable connection between the

 

 

LAN jack and the LAN hub.

 

Wake-up on LAN

Make sure the AC adaptor is connected. The

 

 

Wake-up on LAN function consumes power even

 

 

when the system is off.

 

 

If problems persist, consult your LAN

 

 

administrator.

User’s Manual

9-11