Troubleshooting

External Monitor

Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.

ProblemProcedure

Monitor does not turn Make sure that the external monitor’s power

onswitch is on. Confirm that the external monitor’s power cable is plugged into a working power outlet.

No display

Try adjusting the contrast and brightness

 

controls on the external monitor.

 

Display error occurs Check that the cable connecting the external

 

monitor to the computer is attached firmly.

 

If problems persist, contact your dealer.

 

 

Sound system

Problem

Procedure

No sound is heard

Check the software volume settings.

 

Make sure the headphone connection is secure.

 

 

 

Check Sound Preferences. Make sure the sound

 

function is enabled and that settings for I/O

 

address, Interrupt level and DMA are correct for

 

your software and do not conflict with other

 

hardware devices that you may have connected

 

to the computer.

 

If problems persist, contact your dealer.

 

 

USB

Refer also to your USB device’s documentation.

ProblemProcedure

USB device does not Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows documentation

 

for information on checking the drivers.

 

If you are using an operating system that does

 

not support USB, you can still use a USB mouse

 

and/or USB keyboard. If these devices do not

 

work, make sure the USB KB/Mouse Legacy

 

Emulation item in BIOS Setup is set to

 

Enabled.

 

If problems persist, contact your dealer.

User’s Manual

9-9