Troubleshooting
ProblemProcedure
Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the defragmentation utility.
As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.
Touch Pad
Problem | Procedure | |
The system might be busy. If the pointer is | ||
| does not respond to | shaped as an hourglass, wait for it to resume its | |
| Touch Pad operation | normal shape and try again to move it. | |
| Try changing the | ||
| not work | in the mouse control utility. | |
| 1. | Click Start Control Panel Hardware |
|
| and Sound Mouse to access the mouse |
|
| control utility. |
| 2. | Click the Buttons tab. |
| 3. | Set the |
|
| and click OK. |
| The mouse pointer | Try changing the speed setting in the mouse | |
| moves too fast or too | control utility. | |
| slow | 1. | Click Start Control Panel Hardware |
|
| and Sound Mouse to access the mouse |
|
| control utility. |
| 2. | Click the Pointer Options tab. |
| 3. | Set the speed as instructed and click OK. |
User’s Manual |