Troubleshooting

 

 

 

 

 

 

 

ProblemProcedure

 

Battery doesn’t

If the battery is completely discharged, it will not

 

charge when the AC

begin charging immediately. Wait a few minutes.

 

adaptor is attached

If the battery still does not charge, make sure the

 

(Battery indicator

outlet is supplying power. Test it by plugging in

 

does not glow amber)

an appliance. If it doesn’t work, try another power

 

 

source

 

 

Check whether the battery is hot or cold to the

 

 

touch. If the battery is too hot or too cold, it will

 

 

not charge properly. Make it reach room

 

 

temperature.

 

 

Unplug the AC adaptor and remove the battery to

 

 

make sure the terminals are clean. If necessary

 

 

wipe them with a soft dry cloth dipped in alcohol.

 

 

Connect the AC adaptor and replace the battery.

 

 

Make sure it is securely seated.

 

 

Check the Battery indicator. If it does not glow,

 

 

make the computer charge the battery for at least

 

 

20 minutes. If the Battery indicator glows after 20

 

 

minutes, let the battery continue to charge for at

 

 

least another 20 minutes before turning on the

 

 

computer.

 

 

If the indicator still does not glow, the battery may

 

 

be at the end of its operating life. Replace it.

 

 

If you do not think the battery is at the end of its

 

 

operating life, see your dealer.

 

Battery doesn’t power

If you frequently recharge a partially charged

 

the computer as long

battery, the battery might not charge to its full

 

as expected

potential. Fully discharge the battery, then try to

 

 

charge it again.

 

 

Check the power consumption settings in Power

 

 

Management. Consider using a power saving

 

 

mode.

Password

 

 

 

 

 

Problem

Procedure

 

Cannot enter

Refer to the Password section in Chapter 7,

 

password

BIOS Setup and Passwords.

User’s Manual

9-5