Toshiba P750, P755, P750D, P755D 182

		Troubleshooting

	Problem	Procedure

	You cannot write to an	Remove the SD/SDHC/SDXC memory card from
	SD/SDHC/SDXC	the computer and check to ensure that it is not
	memory card	write protected.

	You cannot read a file	Check to ensure the required file is actually on
		the SD/SDHC/SDXC memory card,
		miniSD/microSD Card that is inserted into the
		computer.
		If you are still unable to resolve the problem,
		contact your reseller, dealer or service provider.

User’s Manual

8-12

Contents

Page Table of Contents Chapter 3 Hardware, Utilities and Options Chapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes HW Setup Chapter 8 Troubleshooting Appendix A Specifications Appendix B Display Controller and Video mode Glossary Index Copyright Disclaimer Trademarks Labelflash is a trademark of YAMAHA CORPORATION FCC information EU Declaration of Conformity REACH - Compliance Statement Following information is only for Turkey: VCCI Class B Information Video Standard Notice Canadian regulatory information (Canada only) Following information is only valid for EU-memberStates: Disposing of the computer and the computer's batteries Optical disc drive safety instructions ■DVD Super Multi TS-L633F/TS-L633W ■DVD Super Multi AD-7710H/AD-7713H ■BD-ComboUJ141 ■BD-WriterUJ240 ■BD-ComboCT31F ■BD-WriterBT11F Precautions Preface Conventions Icons Keys ENTER Key operation CTRL Terminology HDD or Hard disk drive General Precautions Provide adequate ventilation Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage Mobile phones Protective Earthing Instruction Manual for Safety and Comfort Getting Started Equipment checklist Software Getting Started Connecting the AC adaptor ■Do not use a 3-pinto 2-pinconversion plug Page Battery DC IN Opening the display ■Do not press or push on the display panel ■Do not lift the computer by the display panel Turning on the power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel 2.Press and hold the computer's power button for one or two seconds Shut Down Mode Sleep Mode Page Hibernation Mode Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode System Recovery Options System Recovery Create Restoring the pre-installedsoftware from the Recovery hard disk drive ESC 1.Turn off your computer 2.While holding down 0 (zero) key on the keyboard, turn on your computer Restoring the pre-installedsoftware from your created Recovery Media F12 TOSHIBA Leading Innovation Start All Programs The Grand Tour Legal Footnote (Non-applicableIcons) Front with the display closed Left side External RGB monitor port LAN jack HDMI out port Universal Serial Bus Right side Back Underside Battery lock Battery release latch Memory module slot Front with the display open Web Camera such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add Web Camera LED Microphone Keyboard Touch Pad Fingerprint Sensor Touch Pad control buttons Function buttons Programmable 3D button CD/DVD Play/Pause Inserted disc type Corresponding player application Indicators Full size keyboard Optical disc drives Remote Controller Remote Controller Starts or terminates the operating system Control panel->Systemand Security ->Power Options Teletext Arrows and OK Mute Replay Skip Record Using the Remote Controller Installing/Replacing batteries AC adaptor NVIDIA® 3D VISION™ 3D vision glass IR receiver ON button Indicator light USB connection Setup 3D Vision Launch the 3D Vision Setup by clicking on NVIDIA Corporation 3D Vision Enable 3D Vision 7.Setup complete www.nvidia.com/3dvision Hardware, Utilities and Options Hardware Processor Legal Footnote (CPU) Memory Legal Footnote (Memory (Main System)) Power Legal Footnote (Battery Life) Disks Legal Footnote (Hard Disk Drive (HDD) Capacity) Optical disc drive Intel Display Power Saving Technology AMD Vari-Bright Legal Footnote (LCD) Graphics Control Legal Footnote (Graphics Processing Unit ("GPU")) Sound Multimedia Communications Legal Footnote (Wireless LAN) Special features Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program Heat dispersal*1 To protect from overheating, the CPU has an internal temperature sensor. If the computer’s internal temperature rises to a certain level, the cooling fan is turned on or the processing speed TOSHIBA Value Added Package Utilities and Applications TOSHIBA Face TOSHIBA Face Recognition uses a face Recognition verification library to verify the face data of users when they log in to Windows. If the verification is TOSHIBA Assist TOSHIBA ConfigFree To access this utility, click Start ->All Programs ->TOSHIBA ->ConfigFree ConfigFree TOSHIBA eco Utility Page Resolution+ Plug-in For Windows Media Player To access it, click Start ->All Programs TOSHIBA ->TOSHIBA Resolution+ Plug-infor TOSHIBA Speech System ->TOSHIBA ->Speech System WinDVD BD for Click Start ->All Programs ->Corel ->Corel TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are Optional devices Cards/memory Peripheral devices Other Memory media slot Points to note about the SD/SDHC/SDXC memory card Memory media format Formatting an SD/SDHC/SDXC memory card Card care Memory card care About the write-protect Removing a memory media 1.Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2.Point to memory media and click the left Touch Pad control button memory media 3.Press the memory media to partially extend it out of the computer Installing a memory module Page 8.Seat the memory module cover in place and secure it with one screw Take care to ensure that the memory module cover is firmly closed Install the battery pack - refer to 10.Turn your computer over Removing a memory module External monitor Connecting the monitor cable Connecting the HDMI out port Settings for display video on HDMI Select HD Format NVIDIA® 3DTV Play *As not all 3D televisions’ port operations have been fully tested yet NVDIA® 3DTV Play feature may not be functional on some 3D television models FN+F5 Select "Set up 3DTV Play" at "What would you like to do with your 3D TV" (Click Health and Safety Information 14.Click the Next button 15.Click the Finish button REGZA Link (HDMI-CEC) Using REGZA Link (HDMI-CEC) Connecting the USB device Disconnecting an USB device Connecting the security lock Optional accessories Operating Basics Using the Touch Pad Using the Fingerprint Sensor How to Swipe your Finger Points to note about the Fingerprint Sensor ■Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any other object which may have a ■Wash and dry your hands thoroughly Clean the sensor with a ■Soaked or swollen finger, for example as may occur after taking a bath Fingerprint utility limitations Delete the fingerprint data for the currently logged in user Delete all users fingerprints Fingerprint Authentication Procedure Overview about Fingerprint boot authentication Overview about Fingerprint Single Sign-onfeature How to Enable Fingerprint boot authentication and Single Sign-Onfeature Web Camera Windows Live Messenger TOSHIBA Web Camera Application Using the TOSHIBA Face Recognition Page 1:N Mode Login screen 1:1 Mode Login screen Using optical disc drive Loading discs 3. Lay the disc, label side up, in the disc tray Removing discs To remove the disc, follow the steps as detailed below: How to remove disc when the disc tray will not open Writing Disc on Optical Disc drive DVD SuperMulti drive BD-Combodrive BD-Writerdrive Page When writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Windows 7 operating system ■Start a communication application such as a modem TOSHIBA Disc Creator ■DVD-Videocannot be created using TOSHIBA Disc Creator ■DVD Audio cannot be created using TOSHIBA Disc Creator Do not use the "Disc Backup" function of TOSHIBA Disc Creator in order to copy DVD-RAM Data Verification How to learn more about TOSHIBA Disc Creator How to make a Labelflash DVD How to make a DVD-Videoor a Blu-rayDisc Movie How to learn more about Corel Digital Studio Important information for use Notes on use Use ■The resume function cannot be used with some discs on the "TOSHIBA VIDEO PLAYER ■Do not switch to Hibernation or Sleep Mode when running the Windows logo + L ■The "TOSHIBA VIDEO PLAYER" does not have a parental control function ■Do not change Windows Users while "TOSHIBA VIDEO PLAYER" is running For some Display Devices & Audio 3D playback feature Starting TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Open TOSHIBA VIDEO PLAYER HELP Using WinDVD BD for TOSHIBA Starting WinDVD BD ■Select Start ->All Programs ->Corel ->Corel WinDVD BD to start WinDVD BD Operating WinDVD BD Notes on Using WinDVD BD 1.Screen display and available features may vary amongst BD-Videosand scenes Open WinDVD BD HELP Click the "Corel Guide" button TV Tuner Antenna Connecting the coaxial cable Sound System Realtek HD Audio Manager Information Power Management Speaker Configuration Sound Effects Microphone Effects Wireless communications Page Setting Security Worldwide operation Radio links Bluetooth Stack for Windows by TOSHIBA Release Notes related to the Bluetooth Stack for Windows by TOSHIBA Product Support: LAN LAN cable types Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: 1.Turn off the power to all external devices connected to the computer Computer Handling Using the Hard Disk Drive (HDD) Protection Taskbar icon HDD Protection Detection Level 3D Viewer Detection Level Amplification Using the TOSHIBA Sleep Utility Sleep and Charge Sleep and Music Starting the TOSHIBA Sleep Utility Enabling Sleep and Charge Power supply mode settings Heat dispersal The Keyboard Function keys: F1 … F9 Soft keys: FN key combinations Hot keys Windows special keys Generating ASCII characters Power and Power-UpModes Power conditions Monitoring of power condition Battery Battery pack Real Time Clock (RTC) battery Procedures Time Battery charging notice Remaining battery power can be monitored using the following methods ■Clicking the battery icon on the Taskbar ■Via the Battery Status in the Windows Mobility Center window Maximizing battery operating time ■Processor speed ■Screen brightness ■System Sleep Mode ■System Hibernation Mode Retention Time Shut Down Mode 1 day 16 days 1.25 days Replacing the battery pack Please be aware that the battery pack is classified as a consumable item Removing the battery pack Installing the battery pack TOSHIBA Password Utility Power-upmodes Panel power on/off System automatic Sleep/Hibernation HW Setup Accessing HW Setup HW Setup window General Setup Password User Password Owner String Boot Setting Boot Priority Options Panel Open - Power On Keyboard Wake-upon Keyboard LAN Wake-upon LAN Built-inLAN USB Legacy USB Support Button Setting Function Button SATA Troubleshooting Problem solving process Analyzing the problem Hardware and system checklist System start-up Self test TOSHIBA Boot Priority Power Overheating power down AC power Battery Real Time Clock Internal display panel Hard disk drive DVD Super Multi drive BD-Writer/BD-Combodrive SD/SDHC/SDXC memory card, miniSD/microSD Card Page Memory Stick Memory Stick/Memory Remove the Memory Stick/Memory Stick Stick PRO/Memory PRO/Memory Stick PRO Duo from the computer Touch Pad the Pointer Options tab OK Click Start ->Control Panel ->Hardware and Sound ->Mouse icon the Device Settings tab USB mouse Fingerprint Sensor Sleep and Charge function Page Sound system LAN Bluetooth TOSHIBA support Where to write Outside of Europe In Europe Australia Germany & Austria Specifications Physical Dimensions Environmental Requirements Power Requirements External RGB monitor port pin assignment Display Controller and Video mode Display controller Video mode Information for Wireless Devices Wireless LAN Interoperability Bluetooth wireless technology Interoperability CAUTION about Wireless Devices Wireless Devices and your health Radio Regulatory Information Europe Restrictions for Use of 2400.0-2483.5MHzFrequencies in Europe Restrictions for Use of 5150-5350MHzFrequencies in Europe Page Taiwan Using this equipment in Japan 1. Important notice 2. Indication for Wireless LAN Device Authorization Radio Approvals for Wireless Devices Page Page Page AC Power Cord and Connectors Certification agencies Europe: Switzerland: Germany: United Kingdom: USA Europe TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor Legal Footnotes Non-applicableIcons CPU Memory (Main System) Battery Life Hard Disk Drive (HDD) Capacity LCD Graphics Processing Unit ("GPU") Wireless LAN Copy Protection Glossary IMSM: I/O: IRQ: KB: LAN: Index