Troubleshooting

 

USB mouse

 

 

 

 

 

Problem

Procedure

 

 

 

 

On-screen pointer does

In this instance the system might be busy - Try

 

not respond to mouse

moving the mouse again after waiting a short

 

operation

while.

 

 

 

 

 

Remove the mouse from the computer and then

 

 

reconnect it to a free USB port it in order to

 

 

ensure it is firmly attached.

 

 

 

 

Double-clicking does

In this instance, you should initially try changing

 

not work

the double-click speed setting within the Mouse

 

 

Control utility.

 

 

1. To access this utility, click Start -> Control

 

 

Panel -> Hardware and Sound -> Mouse.

 

 

2. Within the Mouse Properties window, click

 

 

the Buttons tab.

 

 

3. Set the double-click speed as required and

 

 

click OK.

 

 

 

 

The on-screen pointer

In this instance, you should initially try changing

 

moves too fast or too

the speed setting within the Mouse Control utility.

 

slow

1. To access this utility, click Start -> Control

 

 

Panel -> Hardware and Sound -> Mouse.

 

 

2. Within the Mouse Properties window, click

 

 

the Pointer Options tab.

 

 

3. Set the pointer speed as required and click

 

 

OK.

 

 

 

 

The on-screen pointer

The elements of the mouse responsible for

 

moves erratically

detecting movement might be dirty - please refer

 

 

to the documentation supplied with the mouse for

 

 

instructions on how to clean it.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

User’s Manual

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