Troubleshooting

Sound system

In addition to the information in this section, please also refer to the documentation supplied with your audio device.

Problem

Procedure

No sound is heard

Adjust the volume.

 

To increase the volume click the volume up

 

button, and to decrease it click the volume down

 

button.

 

 

 

Check the software volume settings.

 

 

 

Please check to see if Mute is turned to Off

 

 

 

Check to make sure the headphone connection

 

is secure.

 

 

 

Check within the Windows Device Manager

 

application to ensure the sound device is

 

enabled and that the device is properly working.

 

For further information, please refer to

 

"Troubleshooting in Windows" section of

 

Windows Help and Support.

 

 

Annoying sound is

In this instance you may be experiencing

heard

feedback from either the internal microphone or

 

an external microphone connected to the

 

computer - please refer to Sound System in

 

Chapter 4, Operating Basics for further

 

information.

 

Volume cannot be adjusted during Windows start

 

up or shut down.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

External monitor

Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information.

Problem

Procedure

Monitor does not turn

After confirming that the monitor's power switch

on

is on, you should check the connections to make

 

sure that the power cord/adaptor is firmly

 

connected to the monitor and to a working power

 

outlet.

 

 

No display

Try adjusting the contrast and brightness controls

 

on the external monitor.

 

 

User’s Manual

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