Satellite P750/P755 Series

BD-Writer/BD-Combo drive

For further information, please refer to Chapter 4, Operating Basics.

Problem

Procedure

 

You cannot access a

Make sure the drive’s disc tray is securely closed -

CD/DVD/BDs in the

press it gently into the computer until it clicks into

drive

place.

 

 

 

 

Open the drive’s disc tray and ensure the CD,

 

DVD or BD is properly seated - it should lie flat

 

with the label facing upwards.

 

 

 

A foreign object in the drive’s disc slot could

 

block laser light from reading the CD, DVD or BD

 

- remove any foreign objects or obstructions that

 

may be present.

 

 

 

Check whether the CD, DVD or BD is dirty - if it

 

is, wipe it with a clean cloth lightly dipped in water

 

or a neutral cleaner.

 

 

Some CD/DVD/BDs

The computer’s software or hardware

run correctly, but

configuration may be causing a problem. Ensure

others do not

that these configurations match the requirements

 

of the CD/DVD/BDs media (refer to the CD’s,

 

DVD’s or BD’s documentation if available).

 

 

 

Check the type of CD, DVD or BD media that you

 

are using - the drive supports the following:

 

BD:

BD-ROM

 

DVD:

DVD-ROM, DVD-Video

 

CD:

CD-DA, CD-Text, Photo CD™ (single/

 

 

multi-session), CD-ROM Mode 1,

 

 

Mode 2, CD-ROM XA Mode 2 (Form1,

Form2), Enhanced CD (CD-EXTRA),

Addressing Method 2

User’s Manual

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