Satellite P750/P755 Series

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

The on-screen pointer

The elements of the mouse responsible for

 

moves erratically

detecting movement might be dirty - please refer

 

 

to the documentation supplied with the mouse for

 

 

instructions on how to clean it.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

Fingerprint Sensor

 

 

 

 

 

Problem

Procedure

 

 

 

 

Reading of the

In this instance you should try the fingerprint

 

fingerprint was not

reading operation again using the correct finger

 

successful.

position - please refer to Using the Fingerprint

 

 

Sensor in Chapter 4, Operating Basics, for

 

 

further information.

 

 

Alternatively, you should try the recognition

 

 

process again using another enrolled finger.

 

 

The fingerprint sensor compares and analyzes

 

 

the unique characteristics in a fingerprint.

 

 

However, there may be instances where certain

 

 

users are unable to register their fingerprints due

 

 

to insufficient unique characteristics in their

 

 

fingerprints.

 

 

The recognition success rate may differ from

 

 

user to user.

 

 

 

 

The fingerprint cannot

In this instance you should try the recognition

 

be read due to injuries

process again using another enrolled finger.

 

to the finger.

However, if fingerprints from all the enrolled

 

 

fingers cannot be read, you should instead log

 

 

into the computer by using the keyboard to input

 

 

the password.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

User’s Manual

8-16