Problem

Procedure

Battery doesn’t

If the battery is completely discharged, it will not

charge when the AC

begin charging immediately, in these instances you

adaptor is attached

should wait a few minutes before trying again. If the

(Battery indicator

battery still does not charge, you should check that

does not glow

the power outlet the AC adaptor is connected to is

orange).

supplying power - this can be tested by plugging

 

another appliance into it.

 

 

 

Check whether the battery is hot or cold to the touch

 

- if so, it will not charge properly and should be

 

allowed to reach room temperature before you try

 

again.

 

 

 

Unplug the AC adaptor and remove the battery to

 

make sure its connecting terminals are clean - if

 

necessary wipe them with a soft dry cloth lightly

 

dipped in alcohol.

 

Connect the AC adaptor and replace the battery,

 

taking care to ensure that it is securely seated in the

 

computer.

 

Check the Battery indicator - if it does not glow,

 

allow the computer to charge the battery for at least

 

twenty minutes. If the Battery indicator starts to

 

glow after this period, allow the battery to continue

 

to charge for at least another twenty minutes before

 

turning on the computer. However, if the indicator

 

still does not glow, the battery may be at the end of

 

its operating life and should be replaced. However,

 

if you do not believe the battery is at the end of its

 

operating life, you should speak to TOSHIBA

 

Support.

 

 

Battery doesn’t

If you frequently recharge a partially charged

power the computer

battery, the battery might not charge to its full

as long as expected

potential - in these instances you should fully

 

discharge the battery and then attempt to charge it

 

again.

 

 

 

Check the Power saver option under Select a

 

power plan in the Power Options.

 

 

User’s Manual

6-6