ProblemProcedure

You cannot access a Make sure the drive’s disc tray is securely closed.

disc in the drive.

Press gently until it clicks into place.

 

 

 

Open the disc tray and make sure the disc is

 

properly seated. It should lie flat with the label

 

facing up.

 

 

 

A foreign object in the disc tray could block laser

 

light from reading the disc. Make sure there is no

 

obstruction. Remove any foreign object.

 

 

 

Check whether the disc is dirty. If it is, wipe it with a

 

clean cloth dipped in water or a neutral cleaner.

 

Refer to the Media care section in Chapter 3 for

 

details on cleaning.

 

 

Memory Media Card

For further information, please refer to Chapter 3, Operating Basics.

Problem

Procedure

Memory media card

Remove the memory media card from the computer

error occurs

and then reinsert it in order to ensure it is firmly

 

connected.

 

If the problem persists, then you should refer to the

 

documentation supplied with your memory media

 

card for further information.

 

 

You cannot write to a

Remove the memory media card from the computer

memory media card

and check to ensure that it is not write protected.

You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer.

If you are still unable to resolve the problem, contact TOSHIBA Support.

Smart Card

For further information, please refer to Chapter 3, Operating Basics.

Problem

Procedure

Smart Card error

Remove the Smart Card from the computer, make

occurs

sure to confirm that the card oriented correctly and

 

reinsert it in order to ensure it is firmly connected.

 

If the problem persists, then you should refer to the

 

documentation supplied with your Smart Card for

 

further information.

 

 

User’s Manual

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