Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors.

Inspect all connecting cables for loose wires and all connectors for loose pins.

Check that your disc media is correctly loaded.

Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

Analyzing the problem

Sometimes the computer will give you clues that can help you identify why it is malfunctioning. In view of this you should keep the following questions in mind:

Which part of the computer is not operating properly - keyboard, hard disk drive, display panel, touch pad, touch pad control buttons - as each device will produce different symptoms.

Check the options within the operating system to ensure that its configuration is set properly.

What appears on the display? Does it display any messages or random characters? Make a screenshot of the current display and, if possible, look up the messages in the documentation included with the computer, software or operating system.

Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals.

Do any indicators light, if so, which ones, what color are they and do they stay on or blink? Write down what you see.

Do you hear any beeps, if so how many, are they long or short and are they high pitched or low pitched? In addition, is the computer making any unusual noises? Write down what you hear.

Record your observations so you can describe them in detail to TOSHIBA Support.

Software

The problems may be caused by your software

 

or disk. If you cannot load a software package,

 

the media may be damaged or the program

 

might be corrupted - in these instances try

 

loading another copy of the software if possible.

 

If an error message appears while you are using

 

a software package you should refer to the

 

documentation supplied with it as this will usually

 

include a problem solving section or a summary

 

of error messages.

 

Next, you should check any error messages

 

against the operating system documentation.

 

 

User's Manual

6-2

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Toshiba Satellite Pro S850 user manual Analyzing the problem, Software
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Satellite Pro S850 specifications

The Toshiba Satellite Pro S850 is a robust laptop designed for business users and professionals seeking reliability, performance, and versatility. This model stands out with its blend of advanced features, making it suitable for various demanding tasks.

One of the primary aspects of the S850 is its performance capabilities. It is powered by Intel's fourth-generation Core processors, which deliver substantial improvements in speed and efficiency. This ensures smooth multitasking, whether you're running complex applications, conducting video conferences, or managing large datasets. The laptop comes equipped with up to 16GB of RAM, providing ample memory to handle several applications simultaneously. Additionally, the inclusion of solid-state drives (SSD) enhances data access speeds, resulting in faster boot times and reduced loading times for applications.

The display of the Toshiba Satellite Pro S850 is another noteworthy feature. It boasts a 15.6-inch diagonal screen with a resolution of 1366 x 768 pixels. Although not Full HD, this resolution is perfectly adequate for business tasks, offering clear and vibrant visuals. The laptop also includes a matte finish display, which helps reduce glare, making it easier to work in brightly lit environments.

In terms of design, the S850 combines functionality with a professional aesthetic. The laptop features a durable chassis that can withstand the rigors of daily use. The keyboard is spill-resistant, which provides an added layer of protection against accidental spills, a common concern in busy work settings. The touchpad is responsive and supports gestures, enhancing the overall user experience.

Connectivity is another strong suit of the Satellite Pro S850. The laptop offers multiple ports, including USB 3.0 for fast data transfer, HDMI for easy connection to external monitors, and VGA for legacy support. Additionally, it provides wired and wireless networking options to ensure users can stay connected wherever they are.

The Toshiba Satellite Pro S850 also integrates security features, such as a Trusted Platform Module (TPM) for hardware-based security and an optional fingerprint reader for secure login.

In summary, the Toshiba Satellite Pro S850 is a versatile and reliable laptop tailored for business professionals. With its powerful performance, solid build quality, and user-friendly features, it effectively meets the demands of modern work environments, making it an excellent choice for anyone in need of a dependable computing solution.
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