Related Documents/Media | Toshiba Strata CT specs

Related Documents/Media	Introduction

♦Strata CT ACD Agent User Guide describes the ACD agent feature operation along with step- by-step procedures for using features.

♦Strata CT ACD Supervisor Guide provides instruction on how to use the ACD supervisor features.

♦Strata Technical Library CD-ROMenables you to view, print, navigate and search publications for Strata DK40 and Strata CT digital business telephone systems. It also includes Strata CT ACD Documentation, including the ACD Agent Guide and ACD Supervisor’s Guide. ACD Installation and Programming instructions are included in the Strata CT Installation and Maintenance Manual and the Strata CT Programming Manual.

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Strata CT Standard Telephone User Guide November 2001

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Toshiba Strata CT manual Related Documents/Media

Contents

Standard Telephone User Guide Publication Information Copyright Telecommunications Division Contents Appendix a Access Codes Introduction Organisation Conventions Calls attention to important instructions or information Related Documents/Media Action/Response Related Documents/Media Before You Begin Flash/Recall To flash an Exchange line To Flash the hookswitchIncoming Call Ringing Patterns Making an Outside Call Using Isdn Quick ReferenceMaking an Internal Call Making an Outside Call Account Code Calls Answering CallsForced Account Codes To record a forced account code To record a voluntary account code Verified Account CodesVoluntary Account Codes Automatic Callback ACB To set Automatic Callback To cancel ACB to busy or DND station Attendant Console CallingTo call any attendant console To call a particular console Call Forward To set Call Forward To cancel Call Forward Call Forward-External To cancel Call Forward-External To set Call Forward-External Remote Call Forward-External Destination Change To change the destination number To cancel Call Forward-External remotely Call Hold To place a call on holdTo return to the call on hold To put the second call on hold Call Park Orbits To Park a call To retrieve a Parked call from any station To park a call and page another station To pick up a call that is ringing in your pickup groups Call PickupPick up Calls to a Group To transfer a call Call Transfer with Camp-onTo pick up a call that is ringing in another group To set Exchange Line Queuing To cancel Exchange Line QueuingExchange Line Queuing Conference and Tandem Calls Standard Telephones and/or Voice Mail Auto Attendant Devices Optional Add More Callers to a Conference or Tandem Call Direct Inward System Access Disa To make a Direct Inward Station call with Disa To make an outgoing call with Disa Code. See on Door Phones To pick up a door phone call that is ringing another station To make a hotline or emergency ringdown call Emergency Ringdown/Hotline ServiceMessage Waiting To cancel the Message Waiting light Set Message Waiting On Other TelephonesTo answer a Message Waiting light To set a message waiting indication on another telephone Do Not Disturb DND Override Override CallsBusy Override or Off-hook Call Announce Executive Override Paging AnnouncementsRepeat Last Number Dialled Speed Dial To store a station speed dial number To make a call with a station or system speed dial code Tone/Voice First SignallingTo change the signalling mode Tone/Voice First Signalling Setting Call Forward Voice Mail Identification Code To store the voice mail ID code To cancel the voice mail ID codeCall Forward To Toshiba Voice Systems To retrieve messages Voice Mail Message RetrievalTo program your telephone to retrieve messages Voice Mail Message Retrieval Access Codes Exchange Line Access Codes To enter a paging group access code Paging Access CodesTo access a line Speed Dial Access Codes B5CAU/B5CBU Speed Dial Access Codes Safety Approval TNV3 RCOU3F/RCOS3F TNV1 RBSU2A EMC Compliance Equipment details Table A2 Interface Type Network Service Type Approval Table A3 Tones/Signal to Frequency Cadence Meaning Network Planning Information PCOU2F Index Index