Advanced Operation
Call Pickup
Strata CTX Standard Telephone 05/02 15
Call Pickup
You can pick up a call that is ringing another station’s extension, a call placed on hold
at another station and other types of calls.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32
groups can be created to enable you to easily pick up incoming (new or t ransf erred) or
internal calls that are ringing stations that are in your group or in other groups. This
feature does not pick up held calls. You may b elo ng to more than one group. See your
CTX System Administrator for group assignments.

Page/Internal Call Pickup

This feature picks up Internal (station to station), Group Page, and All Call Page call s.
If these types of calls occur at the same time, t he pickup priority is station-to-station
and then Page calls in the order of occurrence. In some systems, this feature can be
applied to pick up All Call Page exclusively.
➤To perform Call Pickup
1. Lift the handset.
2. Enter a code from the following table.
Table 2 Call Pickup Feature Codes
For Incoming Calls Dialing Description
Group Picks up a call ringing to a member of your group.
Direct Extension + Primary
Ext. No. Picks up a call ringing on any line appeara nc e of the telephone
specified by its Primary extension number.
Directory Number + Ext. No. Picks up a call ringing to the specified extension number only.
Other lines ringing on the same phone are unaffected.
Any External Call Picks up any incoming outside line call.