Advanced Operation
Automatic Busy Redial
Strata CTX Standard Telephone 05/02 9
Automatic Busy Redial
After reaching a busy outside number, you can activate Automatic Busy Redi al so tha t
the system automatically redials the number at regular intervals. The system repeats
the redial until the destination is no longer busy. This feature may not be on some
phones on your system. Automatic Busy Redial is not attempted while your station is
busy, but continues to time-out.
➤To activate Automatic Busy Redial
1. When you reach a busy number, press )ODVK + . You hear busy tone.
2. Hang up. The system redials, up to 5 to 20 times, every 30 to 180 seconds
(depending on system programming). Your telephone receives ring tone when
Automatic Busy Redial dials the number and it is available.
3. Lift the handset and wait for the party to answer. If you do not pick up the handset
within recall timeout (5 to 60 seconds) after a connection is made, you hear a
muted ring for another 30 seconds, then the call disconnects.
➤To cancel Automatic Busy Redial
➤Lift the handset and press .
Automatic Callback
When you reach a busy station, you can set Automatic Callback to have the system
monitor the busy extension and notify you when it becomes idle.
Automatic Callback can also place you in queue for an available outside line, if you
reach a line group in which all lines are busy. When a station or line becomes
available, the system rings your telephone. Then when you answer, it automatically
rings the intended destination. The amount o f time the system will wait for an idle
destination is set in system programming.
➤To set Automatic Callback
1. If you hear busy tone after dialing an outside line access code or a station number,
press . Busy tone stops, followed by success tone, then busy tone resumes.
2. Hang up. You can make other calls while waiting.