Toshiba TDPTW300 owner manual Trouble indications, Before calling service personnel

Trouble indications

The indicator lights and a beep sound inform you of internal abnormalities.

	No power
	⇒ Problem with projector
	•	Unplug the power cord, and contact your dealer.
(Off)
	Lamp went out during use, or won’t come on
	⇒ Lamp temperature is high so that it is difficult to turn on, the lifetime of the
(Red lit)	lamp has ended or the projector is malfunctioning.
	•	Unplug the power cord and wait for a short while, then turn the power
		back on.
(Red lit)	•	If a lamp burns out, replace it with a new one.

❈After approx. one minute of abnormal display, the projector returns to the standby state waiting for internal cool down.

	Power went out during use
(Red lit)	⇒ Internal overheating, or the outside temperature is too high.
	•	Place the projector so that the air intake and exhaust are not blocked.
(Green lit)
	•	Unplug the power cord and wait for a short while, then turn the power
Or (Orange lit)
(Red lit)		back on.
	❈ The		icon will appear before the power goes out.

❈After approx. one minute of abnormal display, the projector returns to the standby state waiting for internal cool down.

		Power went out during use
		⇒ Problem with internal cooling fan.
(Red lit or flashing)		• Unplug the power cord, and contact your dealer.
	Or (Orange lit	❈ The	icon will appear before the power goes out.
		❈ After approx. one minute of abnormal display, the projector returns to
(Red lit)	or flashing)
		the standby state waiting for internal cool down.

	Power went out during use, or power won’t come on
	⇒ The lamp cover is not properly attached.
(Orange	• Unplug the power cord, and reattach the lamp cover. p.80
flashing)	❈ After approx. one minute of abnormal display, the projector returns to
	the standby state waiting for internal cool down.
	(Red lit)

	Power went out during use
	⇒ Problem inside the projector.
(Green	•	Unplug the power cord and wait for a short while, then turn the power
flashing)		back on.
(Red lit)	•	If the above action will not clear the problem, unplug the power cord,
		and contact your dealer.

❈The icon will appear before the power goes out.

❈After approx. one minute of abnormal display, the projector returns to the standby state waiting for internal cool down.

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service. Please see “Trouble indications” p.82 as well.

If This Happens	Check
No power	• Is the power cord plugged in? Is it connected to the projector?
	• Is the main power switch turned on? p.26
	• Is the outer lamp cover attached properly? p.79
Power goes out	• Is the ambient temperature high? p.82
during use	• Is the air intake or air exhaust blocked? p.82
No picture	• Is the projector turned on? (When [Auto input search] is [Off]) p.45
	• Is the mute function on? p.32
	• Is the brightness setting minimized? p.39
	• Are the connections set up correctly? p.24
	• Are all the connected devices functioning properly?
No audio	• Is the mute function on? p.32
	• Is the volume setting minimized? p.29
	• Are the connections set up correctly? p.24
	• Are all the connected devices functioning properly?
Picture not	• Is the input signal supported by the projector? p.86 , p.87
displayed	• Is there something generating an abnormal video signal, for
correctly	instance the video tape?
Picture blurred	• Is the lens dirty? p.81
Part of picture	• Is the lens focus adjusted optimally? p.29
out of focus	• Is the projection distance within the projector’s supported range? p.22
	• Is the projector’s screen placement angle tilted too far? p.22
	• Are the sharpness or sampling phase adjustments off? p.39
Image is dark	• Are the brightness or contrast adjustments off? p.39
	• Is the lamp nearing the end of its service life? p.48
Colors too light	• Are the color, tint, R-level, G-level, or B-level adjustments off? p.39
Bad shading	• Is the screen dirty?
	• Is the blackboard mode set properly? p.44
	• Is the lamp nearing the end of its service life? p.48
Control panel	• Is the key lock function on? p.44
key doesn’t work
Remote control	• Is the remote control ON/OFF switch set off? p.20
doesn’t work	• Is the remote control code identical with the projector's code? p.45
	• Are the remote control’s batteries drained?
	• Are the batteries inserted into the remote control correctly? p.20
	• Is the remote control being used within the effective range? p.20
	• Are there any obstructions between the remote control and projector?
	• Are there any fluorescent or other bright lights shining at the
	projector’s infrared remote sensor?

Others

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