What can I do if I cannot access the Internet? | TP-Link TD-8816

Click Internet Options

TD-8816

ADSL2+ Modem Router User Guide

2) Configure your IE browser

Open your IE browser, click Tools tab and you will see the following screen.

Click Internet Options

Select Never dial a connection

Click OK

Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your Router’s factory default settings and reconfigure your Router following the instructions of this QIG. Please feel free to contact our Technical Support if the problem still exists.

4. What can I do if I cannot access the Internet?

1)Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter.

2)Check to see if you can log on to the web management page of the Modem Router. If you can,

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TP-Link TD-8816 manual What can I do if I cannot access the Internet?, ADSL2+ Modem Router User Guide

Contents

Rev2.0.0 1910010536 TD-8816 ADSL2+ Modem Router COPYRIGHT & TRADEMARKS CE Mark Warning FCC STATEMENT Package Contents CONTENTSHardware Installation Chapter 3. Quick Installation Guide Appendix B Troubleshooting Appendix A SpecificationsAppendix C Technical Support 4.6.1 ADSL2+ Modem Router User Guide Package ContentsTD-8816 Chapter 1. Introduction 1.2 Main Features1.1 Product Overview ADSL 1.3 Conventions 2.1 The Front Panel Chapter 2. Hardware InstallationLED Explanation Name 2.2 The Back Panel 2.3 Installation Environment2.4 Connecting the Router PHONE Connect to the phone sets 3.1 Configure PC Chapter 3. Quick Installation Guide ADSL2+ Modem Router User Guide 1 Is the connection between your PC and the Router correct? 3.2 Login2 Is the TCP/IP configuration for your PC correct? After that, you will see the screen shown below, enter the default User Name admin and the default Password admin, and then click OK to access to the Quick Start screen. You can follow the steps below to complete the Quick Setup Step 5 Click NEXT to finish the Quick Start 4.1.1 Device Info Chapter 4. Software Configuration4.1 Status 4.1.2 System Log 4.1.3 Statistics ¾ Select ADSL, and you will see the statistics table as below ¾ Select Ethernet, and you will see the statistics table as belowStatistics Table 4.3.1 Internet 4.3 Interface Setup4.2 Quick Start Virtual Circuit Select the VC number you want to setup, PVC0~PVC7 ¾ TCP MTU Option Enter the TCP MTU as your desire 1. Dynamic IP Address 3. PPPoA/PPPoE Direction Select this option to specify the RIP direction. None is for disabling the RIP function. Both means the ADSL Router will periodically send routing information and accept routing information, and then incorporate them into routing table. IN only means the ADSL router will only accept but will not send RIP packet. OUT only means the ADSL router will only send but will not accept RIP packet2. Static IP Address ADSL2+ Modem Router User Guide 4. Bridge Mode 4.3.2 LAN ADSL2+ Modem Router User Guide IP Pool Count The max user pool size If you select Disabled, the DHCP function will not take effect 4.4.2 Routing 4.4 Advanced Setup4.4.1 Firewall 4.4.3 NAT 4.4.3.2. Virtual Server ¾ Virtual Circuit Enter Virtual Circuit Index that you plan to setup for the NAT function4.4.3.1. DMZ 4.4.3.3. IP Address Mapping Other configurations for the entries as shown in FigureTo add a virtual server entry Step 2 Select the Rule index for the rule as shown in Figure To add a mapping ruleIP Address Mapping is only available for VCs with Multiple IPs 4.4.4 QoS 4.4.5 VLAN 2. Define VLAN Group Virtual LAN VLAN is a group of devices on one or more LANs that are configured so that they can communicate as if they were attached to the same wire, when in fact they are located on a number of different LAN segments. Because VLANs are based on logical instead of physical connections, it is very flexible for user/host management, bandwidth allocation and resource optimization. There are two types of VLAN as follows1. Assign VLAN PVID for each Interface 4.4.6 ADSL 4.5.1 ACL 4.5 Access Management 4.5.2.1. IP Filter 4.5.2 Filter ¾ Interface Select the interface for the entry To add an IP Address filtering entry be shown in the row 2 for the matching with¾ Rule Type For IP Filter, please select IP here 4.5.2.2. MAC Filter Step 5 Finally, click the SAVE to save the entry To add a MAC Address filtering entry 4.5.2.3. Application Filter Step 4 Finally, click the SAVE to save the entry 4.5.2.4. URL Filter ¾ Application Filter Activate or deactivate the function To add a URL filter entry 4.5.3 SNMP4.5.4 UPnP 4.5.5 DDNS 4.5.6 CWMP 4.6 Maintenance 1. NTP Server automatically 4.6.1 Administration4.6.2 Time Zone 3. Manually 2. PC’s ClockSelect PC’s Clock as the Synchronize time, you don’t need to set any items To upgrade the routers firmware, follow these instructions below 4.6.3 Firmware To restore the Router’s settings 4 The router will reboot after the upgrading has been finishedTo back up the Router’s current settings TD-8816 ADSL2+ Modem Router User Guide 4.6.5 Diagnostics4.6.4 SysRestart 4.7 Help Physical and Environment Appendix A SpecificationsGeneral 2. What can I do if I don’t know or forgot my password? Appendix B Troubleshooting3. What can I do if I cannot access the web-based configuration page? For Windows XP OS Connection Click Properties Click Network ConnectionsRight-click Local Area Protocol TCP/IP Select Obtain an IP address automatically Double-click InternetClick OK Select Obtain DNS server address automatically ADSL2+ Modem Router User Guide Click Properties For Windows Vista OSClick View network status and tasks Click View status Protocol Version 4 TCP/IPv4 Select Obtain an IP address automatically Area Connection Click Properties Click View network status and tasks Click Change adapter settingsFor Windows 7 OS Select Obtain DNS server address automatically Click Internet Options Select Never dial a connection 4. What can I do if I cannot access the Internet? try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step Global Appendix C Technical Support Technical SupportE-mail support@tp-link.com Singapore