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Now, try to log on to the Web-based configuration page again after the above settings have been
configured. If you still cannot access the configuration page, please restore your modem router’s
factory default settings and reconfigure the device again.
Q5. How to get the technical support from TP-LINK? To download the latest Firmware, Driver, Utility and User Guide, please go to
www.tp-link.com/support/download.asp
For basic configuration, more FAQs, please go to
www.tp-link.com/support/faq.asp
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
E-mail : support@tp-link.com
Service time:24hrs, 7days a week
Singapore
Tel: +65 62840493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7days a week
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support@tp-link.com.au
Service time: Monday to Friday
9:00 AM to 9:00 PM AEST
Germany / Austria / Switzerland
Tel :+49 1805 875465 (German
Service)
E-mail: support.de@tp-link.com
Service time: GMT+ 1 or GMT+ 2
(Daylight Saving Time in Germany)
Except bank holidays in Hesse