TROUBLESHOOTING GUIDE

Symptom

Possible Cause

 

Action

 

 

 

 

 

 

Display does not come

Thermostat is not being

 

Check if the thermostat is mounted and latched on the

 

on.

powered.

 

wallplateÑmount and latch the thermostat on the

 

 

 

 

wallplate.

 

 

 

 

Check if the circuit breaker is trippedÑreset the circuit

 

 

 

 

breaker.

 

 

 

 

Check if the fuse is blownÑreplace the fuse.

 

 

 

 

Check if the system switch at the equipment is in the Off

 

 

 

positionÑset to the On position.

 

 

 

 

Check wiring between thermostat and HVAC equipmentÑ

 

 

 

replace any broken wires.

 

 

 

 

If 24 Vac is present, proceed with troubleshooting.

 

 

 

 

 

 

Temperature setting

The upper or lower temperature

 

Check that the temperature setpoints are:

 

does not change

limits were reached.

 

Heating: 55 to 85°F (13 to 29°C)

 

(Example: cannot set the

 

 

Cooling: 65 to 99°F (18 to 37°C).

 

heating higher or the

 

 

 

 

cooling lower).

 

 

 

 

 

 

 

 

 

 

 

(continued)

 

 

 

Pub. No. 22-5128-02

 

 

60

69-1216

Page 60
Image 60
Trane XT500C manual Troubleshooting Guide, Symptom Possible Cause Action