The StoreJet 25 does not Power-ON
Check the following:
1.Ensure that the StoreJet 25 is properly connected to the USB port(s) on your computer.
2.Ensure that the USB port is working properly. If not, try using an alternate USB port.
I cannot detect the StoreJet 25 on my Mac®
If you installed a drive into the StoreJet 25P that was previously used in a Windows® 2000, XP, or Vista™ computer, it is most likely formatted with NTFS, which is not compatible with Mac® OS. To store and backup data on your Mac® please follow the instructions on formatting the StoreJet 25 on a Mac® to convert the drive to Mac’s HFS+ format. If you plan to regularly use the drive with both Windows and Mac computers, we recommend formatting the drive to the FAT32 file system. Keep in mind that formatting the drive will erase all existing data on the drive.
I cannot detect the StoreJet 25 in Linux®
If you installed a drive into the StoreJet 25P that was previously used in a Windows® 2000, XP, Vista™, or Mac® computer, you may need to reformat the drive in order to use it with the Linux operating system. Please follow the instructions on formatting the StoreJet 25 in Linux. Remember that formatting the drive will erase all existing data on the drive.
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