Appendix C.

Technical Support and Service

For this advanced Intelligent Switch, we provide easy access to technical support information through a variety of services. Here describes these services.

Registration

Fill in the Registration Card in the package and fax it to the fax number on the card, or you can visit the online Web site on the card. Once registered, we will constantly inform you of updated technical and service information of any new related products.

Problem Report

If any problems occur during your operation, please follow the Appendix A for troubleshooting. Before contact your dealer, network supplier or our service support, write down these information on a paper for a better description: Symptoms, error messages, frequency, product model name, serial number, part number, hardware, software and operation system you are using.

Hardware Repair Service

If there are problems with the hardware, you can return the hardware for repair. Please follow below steps to return you hardware:

Contact your local dealer or service contact on the Registration card, describe the problem, and ask for an RMA (Return Merchandise Authorization) number. If your hardware is still under warranty, you must also provide your purchase date and where you bought it.

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TRENDnet TEG-S4000I manual Registration, Problem Report, Hardware Repair Service

TEG-S4000I specifications

The TRENDnet TEG-S4000I is a robust and efficient gigabit switch designed for high-performance networking solutions. This switch is particularly well-suited for small to medium-sized businesses that require a reliable infrastructure to support data-intensive applications. With a total of 48 gigabit Ethernet ports, the TEG-S4000I ensures high-speed connectivity for a variety of devices, enhancing productivity and collaboration within an organization.

One of the standout features of the TEG-S4000I is its Layer 2 switching capabilities, which provide advanced traffic management and control over data flow. The switch supports a variety of VLAN configurations, allowing network administrators to segment the network effectively and control broadcast domains. This feature is particularly beneficial for improving security and optimizing network performance.

The TEG-S4000I is also equipped with advanced Quality of Service (QoS) functionalities. With QoS, network traffic can be prioritized to ensure that critical applications receive the necessary bandwidth for optimal performance. This is important for businesses that rely on real-time applications such as VoIP or video conferencing, as it helps to minimize latency and improve overall user experience.

In terms of connectivity, the TEG-S4000I supports both standard and high-density environments. It offers 48 RJ-45 ports, along with 4 SFP slots for fiber optic connections, providing versatility and flexibility in terms of network design. This makes it easy to expand the network as the organization grows, without incurring significant additional costs.

The TEG-S4000I features a fanless design, ensuring quiet operation, which is ideal for office environments. The switch is also designed for energy efficiency, complying with IEEE 802.3az Energy Efficient Ethernet standards, which help reduce power consumption during periods of low network traffic.

Moreover, the switch comes with a durable and compact metal chassis, ensuring longevity and reliability in various deployment scenarios. The intuitive interface of the TEG-S4000I makes installation and configuration straightforward, enabling IT professionals to set up the network quickly and efficiently.

In summary, the TRENDnet TEG-S4000I is an efficient, versatile solution for network connectivity, featuring extensive port capacity, VLAN support, QoS capabilities, and energy-saving technologies. Its design caters to the needs of modern businesses, ensuring that they can scale their operations while maintaining high levels of performance and reliability.