Troubleshooting

Q1. The setup wizard/utility does not detect the Print Server and/or printer/storage device. What

should I do?

A1. First, double check your hardware connections; make sure that the Print Server and printer are powered ON and are properly connected. Make sure the RJ-45 network cable is securely connected to the Print Server and Switch/Router. Second, disable any software firewall programs such as ZoneAlarm or Norton Internet Security. If your computer is running Windows XP or Vista, disable the built-in firewall. Third, click Refresh. Fourth, power cycle the Print Server. Unplug the power to the Print Server, wait 15 seconds, then plug the Print Server back in.

Q2. The setup wizard/utility does not detect my printer device. What should I do?

A2. First, make sure the printer is powered on and properly connected to the Print Server. Second, connect the printer with another USB cable. Third, reset the print server. Take a pin or paperclip and press the reset button on the print server for 15 seconds, then let go.

Q3. I am unable to print to my print server. What should I do?

A3. First, make sure you follow the exact steps for installing the Print Server in section 2 Second, make sure to right click on the print server in the utility and click connect. If another user is using the print server, you must wait until the user is finished using it. Third, if you are connected to the print server and are idled for a couple of minutes, a warning message appears. If you do not respond within a minute, you will be automatically disconnected from the print server. You must connect to the print server again.

Q4. I can print a test page, but I cannot print anything from Microsoft Word or other applications.

A4. Make sure to set the newly installed network printer as your default printer. Click Start and then click Printers & Faxes, verify that your printer icon has a check on it.

Q5. I configured my print server to automatically receive an IP Address from a DHCP server, and now I

cannot go into the print server’s web utility.

A5. Open the Print Server Set Up Wizard (See 3. Configure the Print Server) to locate your print server’s IP Address.

Q6. Is there a way to force a computer to give up ownership of the print server?

A6. If the user has been idled for a few minutes, the user will be automatically disconnected.

Q7. After I successfully configured the TEW-MP1U to match my wireless network settings, I can not print through the Print Server.

A7. First, verify that the wireless settings match your wireless network settings. Second, after configuring your wireless network settings, make sure to unplug the power to the Print Server, disconnect the Ethernet cable from the Print Server, wait 15 seconds, then plug the Print Server back in. Third, verify that the WLAN LED on the Print Server is lit. Fourth, if you have enabled encryption on your wireless network, find out the type of encryption (e.g. WEP, WPA-PSK) and encryption key. Then open up the setup wizard, connect to the desired wireless network and enter the encryption key.

If you still encounter problems or have any questions regarding the TEW-MP1U, please refer to the User's Guide included on the Utility CD-ROM or contact TRENDnet's Technical Support Department.

10

Page 11 Page 13
Page 12
Image 12
TRENDnet TEW-MP1U manual Troubleshooting
Page 11 Page 13

TEW-MP1U specifications

The TRENDnet TEW-MP1U is a versatile wireless print server designed to enhance connectivity for small and medium-sized business environments. This compact device provides an effective solution for sharing a USB printer over a wireless network, enabling multiple users to print without the need for a dedicated computer connected directly to the printer.

One of the standout features of the TEW-MP1U is its support for both 802.11b/g/n wireless standards, ensuring compatibility with a wide range of devices. This allows businesses to establish a fast and reliable connection, with maximum wireless speeds reaching up to 150 Mbps. The unit also supports WEP, WPA, and WPA2 security protocols, which are essential for safeguarding sensitive documents during transfer.

Installation and setup of the TEW-MP1U are simplified through its user-friendly interface. Users can easily configure the device via a web browser, following straightforward instructions to connect the printer to their network. The built-in USB 2.0 port enables compatibility with most standard printers, making it an ideal choice for diverse office environments.

Another notable characteristic of the TEW-MP1U is its ability to support a range of printing protocols, including LPR, which accommodates network printing needs, as well as IPP for remote printing capabilities. This adds flexibility and convenience for users who require easy access to printing services from different locations within the office.

The TEW-MP1U also features a compact design that allows it to fit seamlessly into any workspace without taking up unnecessary room. Its energy-efficient operation is beneficial for businesses looking to minimize power consumption and reduce operational costs.

Additionally, TRENDnet provides consistent firmware updates, ensuring that users receive the latest features and security enhancements. The unit comes with a warranty and dedicated technical support, which adds an extra layer of assurance for businesses investing in this print server.

In summary, the TRENDnet TEW-MP1U is a feature-rich wireless print server designed to meet the printing needs of modern offices. With its robust wireless connectivity, ease of installation, and reliable performance, it represents an excellent solution for organizations looking to streamline their printing processes while maximizing efficiency and productivity.
Top Page Image Contents