SOMETHING NOT WORKING
We strongly recommend that you carry out the following checks on your cooker before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the cooker is under guarantee.
The grill and oven do not work.
*Check that the cooker has been wired in and is switched on at the wall.
*Check that the main cooker fuse is working.
If you have checked the above:
*Switch OFF cooker at the wall and allow the appliance to cool for a couple of hours. Switch ON again. The cooker should now be working normally.
The grill works but the oven does not:
*Check that the grill control is in the OFF position.
The grill does not work or cuts out after being used for a long period of time.
*Leave the oven to cool for a couple of hours. Check that the grill operates normally. Ensure that the door is left open during grilling.
*If the cooling fan fails the grill will not work. Call the Customer Service Centre.
The oven temperature is too high or low:
*Check that the recommended temperatures are being used (see page 21). Be prepared to adjust up or down 10°C to achieve the results you want.
*Care should be taken if using an oven thermometer to check oven temperatures as they may be inaccurate.
The following factors should be considered.
*Ensure you purchase an accurate good quality instrument.
*Ovens will cycle about a set temperature and will not be constant.
If the oven is not cooking evenly.
*Check that the cooker is correctly installed and that it is level.
*Check that the recommended temperatures and shelf positions are being used.
The oven fan is noisy:
*Check that the oven is level.
*Check that bakeware and shelves are not vibrating in contact with the back panel in the oven.
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