5 Troubleshooting
44 AgGPS 252 Receiver User Guide
AgRemote utilityFlashLoader 200 upgrade utility
Problem Possible solution
AgRemote cannot communicate
with the receiver. All you see is a
blank screen.
Make sure that:
•the receiver is connected to a 12–32V DC power source
•all cable connections between the receiver and the
computer are secure
•you are using the correct COM port
Select File / Connect
Problem Possible solution
The FlashLoader 200 upgrade utility
cannot detect the receiver or
download the firmware.
Make sure that:
•Other programs, such as AgRemote and Microsoft®
ActiveSync® technology, are not using the COM port that the
computer is using.
•The receiver is connected to a 12–32 VDC power source.
•All cables are connected correctly between the device and
the computer.
•The receiver is connected to the correct computer COM
port. To do this:
From the FlashLoader 200 menu, select
Settings
Select the check box for a serial link.
3. At Port, select Auto. Click OK.
4. Select the Upload firmware to receiver
Proceed
6. From the Auto Port Select dialog, Use
receiver on port... OK
Once you have checked this, turn off the receiver
then turn it on again. Try again to connect
FlashLoader 200.
Ag252_100B_UserGuide_ENG.book Page 44 Thursday, July 28, 2005 4:06 PM