Tripp Lite B014-000 owner manual Troubleshooting, General Operation, Sun Systems, Windows Client

Appendix

Troubleshooting

General Operation

Problem	Resolution
Erratic Operation	If the B014-000 is connected to a KVM switch, make sure to power on
	the switch before powering on the B014-000.
	Press and hold the WLAN Reset button (see p. 5), for 10 seconds.

Sun Systems

Problem	Resolution
Video display problems	The display resolution should be set to 1024 x 768:
with HDB15 interface
systems (e.g., Sun	Under Text Mode:
Blade 1000 servers).	1. Go to OK mode and issue the following commands:
	setenv output-device screen:r1024x768x60 reset-all
	Under XWindow:
	1. Open a console and issue the following command:
	m64config -res 1024x768x60
	2. Log out
	3. Log in
Video display problems	The display resolution should be set to 1024 x 768:
with 13W3 interface
systems (e.g., Sun	Under Text Mode:
Ultra servers).	1. Go to OK mode and issue the following commands:
	setenv output-device screen:r1024x768x60 reset-all

Under XWindow:

1.Open a console and issue the following command: ffbconfig -res 1024x768x60

2.Log out

3.Log in

The Windows Client

Problem	Resolution
Remote mouse pointer	1. Use the AutoSync feature (see Video Adjustment, p. 20), to synch
is out of step.	the local and remote monitors.
	2. If that doesn't resolve the problem, use the Adjust Mouse feature
	(see Mouse Movement, p. 17) to bring them back in step.
Part of remote window	If Keep Screen Size (see p. 16) is not enabled, use the AutoSync
is off my monitor.	feature (see Video Adjustment, p. 20), to synch the local and remote
	monitors. If it is enabled, see the discussion under Note on p. 16.
The remote screen	Enable Keep Screen Size. See the discussion under Note on p. 16
display is rotated 90°	for details.
I can't run Net Meeting	Enable Keep Screen Size. See the discussion under Note on p. 16
when the Windows	for details.
Client is running.

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