Manuals / Tripp Lite / Computer Equipment / Power Supply

Tripp Lite SMX & OMNIX owner manual Service, Regulatory Compliance Identification Numbers

Models: SMX & OMNIX

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Storage & Service continued

Service

Before returning your UPS for service, follow these steps:

1.Review the installation and operation instructions in this manual to ensure that the service problem does not originate from a misreading of the instructions. Also, check that the UPS System’s circuit breaker(s) are not tripped. This is the most common cause of service inquiries, which can be easily remedied by following the resetting instructions in this manual.

2.If the problem continues, do not contact or return the UPS to the dealer. Instead, call Tripp Lite at +1 773 869 1233. A service technician will ask for the UPS's model number, serial number and purchase date and will attempt to correct the problem over the phone.

3.If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is required for service. If you require packaging, the technician can arrange to send you proper packaging. Securely pack the UPS to avoid damage during shipping. Do not use Styrofoam beads for packaging. Any damages (direct, indirect, special, incidental or consequential) to the UPS incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. UPS Systems shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the UPS System is within the 2-year warranty period, enclose a copy of your sales receipt. Return the UPS for service using an insured carrier to the address given to you by the Tripp Lite service technician.

Safety & Regulatory Statements

It is the user's responsibility to verify and ensure that Tripp Lite Medical Grade UPS Systems are appropriate for use in specific applications, meeting all safety and regulatory requirements for the application.

Tripp Lite Medical Grade UPS Systems incorporate a Faraday-shielded isolation transformer that reduces the cumulative leakage current of all connected equipment.

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or model number of the product.

Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.

Note on Labeling

Two symbols are used on the label.

V~ : AC Voltage

V : DC Voltage

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Tripp Lite SMX & OMNIX owner manual Service, Regulatory Compliance Identification Numbers
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SMX & OMNIX specifications

Tripp Lite, a well-known name in the power management industry, offers innovative solutions designed to protect critical electronic equipment from various power disturbances. Among its standout products are the SMX (SmartPro) and OMNIX series of uninterruptible power supplies (UPS). Both series are engineered to cater to diverse needs in the realms of home, office, and data center environments, ensuring maximum performance and reliability.

The SMX series is characterized by its compact design and scalability. It is designed to provide extended battery runtime, making it an ideal choice for critical applications that require consistent power uptime. The SMX units incorporate advanced features such as an LCD panel for real-time monitoring of battery status, load level, and power conditions. Additionally, they are equipped with automatic voltage regulation (AVR) technology that stabilizes voltage fluctuations, protecting connected devices from damage.

One of the key advantages of the SMX series is its flexible configuration options. With multiple outlet types, users can connect different equipment types without worrying about compatibility issues. Moreover, SMX UPS units come with USB and serial ports for easy communication with various systems, allowing for seamless integration into existing setups.

The OMNIX series, on the other hand, focuses on delivering superior performance tailored for larger applications. This line of UPS solutions is designed for mission-critical environments requiring robust power protection. OMNIX units feature advanced battery management technology that optimizes battery life and performance. They also come with a user-friendly interface that provides insights into the UPS status and environment, enabling users to make informed decisions regarding their power management.

Both the SMX and OMNIX series leverage Tripp Lite's signature line-interactive technology, providing automatic voltage regulation to mitigate surges and sags effectively. This technology ensures that connected devices receive clean and consistent power. Additionally, they are built with high-efficiency designs that minimize energy consumption and operational costs, making them an eco-friendly choice.

In terms of reliability, both series are backed by Tripp Lite’s commitment to quality and support. With extensive testing and customer service resources, users can trust that their investments in Tripp Lite products will yield long-lasting performance. Overall, whether users opt for the SMX or OMNIX series, they are assured of gaining state-of-the-art power management solutions that enhance the longevity of their electronic devices while ensuring uninterrupted operation.