Troy-Bilt 12214 - 5.5HP Customer Service Information, Owner Registration Card, Warranty Service

Models: 12214 - 5.5HP 12190-3HP

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CUSTOMER SERVICE INFORMATION

CUSTOMER SERVICE INFORMATION

Owner Registration Card

 

Please fill out and mail the enclosed owner

 

registration card. The purpose of this card is

 

to register each unit at the factory in order to

 

keep the owner informed with informational

 

bulletins and safety literature.

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Warranty Service

The warranty statement is included in the unit’s literature package.

Model/Serial Numbers

A Model Number / Serial Number decal is located on top of the transmission (see figure below). For ready reference, record these numbers in the spaces below.

Date of purchase:

Model/Serial Numbers:

Look here for

Model/Serial

Numbers

Customer Service and Technical Service

If you have questions or problems with the unit, contact your local dealer or call or write to the factory. (When calling or writing the factory, provide the model/serial number of the unit.)

Replacement Parts

Factory specified replacement parts are available from your authorized dealer or directly from the factory. For parts ordering information, refer to the parts catalog.

Engine Service and Repair

For engine service or repair, contact your

nearest authorized engine dealer (look in the Yellow Pages under

“Engines–Gasoline”). The engine is warranted by the engine manufacturer. Any unauthorized work performed on the engine during the warranty period may void this warranty. For complete details

on the engine warranty, refer to the engine owner manual.

Authorized Dealer Information

If you purchased your unit from an authorized dealer, record the dealer’s address and phone number below for ready reference:

Dealer Name:

Address:

Phone:

For customer assistance, contact your nearest authorized dealer or:

GARDEN WAY INCORPORATED • 1 Garden Way Troy, New York 12180

Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776

FAX: (518) 391-7332 • WEBSITE: www.troybilt.com

Outside the United States and Canada:

Customer Service: (518) 391-7007 • Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332

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Troy-Bilt 12214 - 5.5HP Customer Service Information, Owner Registration Card, Warranty Service, Model/Serial Numbers