Symptom

Probable Cause

Corrective Action

Recommended Tools

HEART RATE

NOT

WORKING /

ERRATIC

READINGS

Incorrect power

source

Improper treadmill

grounding

Improper heart rate

receiver mount

Defective Chest

Strap

Defective receiver

Radio Frequency

Interference

Verify that the treadmill is connected to a dedicated line, 15-amp circuit, and not on an extension cord.

Move to proper outlet.

Test 110 VAC outlet for proper ground

--------

Proper grounding is vitally important.

Ensure that the pedestal wire harness ground lead is secure

--------

Ensure that the HR receiver is not touching metal and is mounted with the wires in a vertical position with the blue receiver facing the runner

--------

Does the receiver pick up a signal from the HR simulator?

If yes, replace chest strap

--------

Does the heart rate LED on the control panel blink? If not then replace the receiver.

--------

Locate RF sources and use process of elimination. Common sources of RF interference are: Invisible fences for pets; wireless networks; cordless phones, Cell phones, radios, home security sensors, etc.

Multi-meter

Double sided tape

Heart rate simulator

Note:

All trouble shooting should be performed in calibration mode.

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Support Services 800-883-8783

Mon-Fri 8:30am-5:00pm Central Time Zone

Fax: 636-272-7148

 

 

 

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True Fitness 455 Pediatric manual Heart Rate Not Working Erratic Readings