Manuals / Brands / Home Audio / Radio / Tyco Electronics / Home Audio / Radio

Tyco Electronics MM23016 12 BASIC TROUBLESHOOTING

1 102

Download 102 pages, 2.49 Mb

MM23016, Rev. C

93

12 BASIC TROUBLESHOOTING

If the radio is not operating properly, check Table 12-1 for likely causes. For additional assistance,

contact a qualified service technician.

Table 12-1: Basic Troubleshooting

SYMPTOM CAUSE SOLUTION

Radio will not turn on. No power. Test the connection to the vehicle power

supply.

Radio will not turn off. If in multiple control head

configuration, one of the attached

control heads is still powered up. Power off all control heads.

Radio will not register

or does not receive

provisioning data. Bad log in credentials. Check log in and password.

No audio. Speaker volume is muted. Increase the volume level.

Poor audio. Transmitting or receiving in a

poor coverage area or subject to

interference.

Check network connectivity and move to a

better coverage area if possible. Report the

area without coverage to an authorized

network technician.

Poor display visibility. Ambient Light Sensor is

obstructed. Clear the obstruction and give the sensor a

clear path to ambient light.

No network

connectivity icon in

display.

Radio is out-of-range or cannot

connect with the OpenSky

network.

Base station network connection

has failed.

Return to coverage area if possible and

wait for condition to clear.

Use single-site trunking or switch to an

alternate channel.

Radio will not

transmit. Radio may be out of coverage

area or may be overheated.

Return to coverage area if possible. If

overheated, let radio cool before retrying

transmission. Report this failure to an

authorized technician.

“Warning: No MRU”

Message.

Radio control head is unable to

communicate with mobile radio

unit (radio transceiver).

Have the radio connections checked by an

authorized technician.

Control head

randomly changes

display.

In multiple control head

configurations, another user is

operating the radio from another

control head.

None

Encrypted calls cannot

be made. Not authorized to use. Contact system administrator to request

encryption privileges.

Screen displays:

UNAUTH3 The radio network ID has not

been added to the network. Contact system administrator.

Screen displays:

NOAUTHV Radio authentication of the

VNIC failed. Contact system administrator.

Contents

Main MM23016, Rev. C MANUAL REVISION HISTORY Page Page Page Page Page Page 1 SAFETY SYMBOL CONVENTION MM23016, Rev. C 2 RF ENERGY EXPOSURE INFORMATION 2.1.1 Federal Communications Commission Regulations MM23016, Rev. C 2.2 COMPLIANCE WITH RF EXPOSURE STANDARDS 2.2.1 Mobile Antennas (Vehicle Installations) MM23016, Rev. C 2.2.2 Mobile Antennas (Motorcycle Installations) Page 3 OPERATION SAFETY RECOMMENDATIONS 3.1 TRANSMITTER HAZARDS 3.2 SAFE DRIVING RECOMMENDATIONS 4 OPERATING RULES AND REGULATIONS 4.1 OPERATING TIPS MM23016, Rev. C 5 PRODUCT DESCRIPTION 5.1 REMOTE CONTROL HEAD OPERATION 6 CHANGE OPERATING MODE 7 OPENSKY OPERATION 7.1 CH721 FRONT PANEL COMPONENTS MM23016, Rev. C 7.2 POWER UP AND VOLUME CONTROL 7.2.1 Power Up MM23016, Rev. C 7.2.2 Volume Control 7.3 SELF-TEST 7.4 LOGIN TO THE NETWORK 7.5 LOG OFF THE NETWORK 7.6 TURNING THE RADIO OFF 7.7 MENU DISPLAY AND CONTROL AREA MM23016, Rev. C 7.8 RADIO STATUS ICONS 7.9 DWELL DISPLAY 7.10 PERSONALITY 7.10.1 Profiles MM23016, Rev. C 7.10.2 Talk Groups 7.11 ALERT TONES 7.12 BASIC MENU STRUCTURE Table 7-4: Basic Menu Structure Menus will vary depending upon system programming, radio hardware, and optional configurations. MM23016, Rev. C 7.13 DUAL-TONE MULTI-FREQUENCY 7.14 KEYPAD COMMANDS (SYSTEM MODEL CONTROL HEAD) 7.14.1 Password Entry MM23016, Rev. C 7.14.2 DTMF Overdial 7.15 CHANGING THE ACTIVE PROFILE 7.16 CHECKING OR CHANGING THE SELECTED TALK GROUP 7.17 ADJUSTING DISPLAY AND BUTTON BACKLIGHT BRIGHTNESS 7.18 STEALTH MODE MM23016, Rev. C 7.19 ADJUSTING SIDE TONE AUDIO LEVEL 7.20 CHANGE OPERATING MODE MM23016, Rev. C 7.21 RECEIVING AND TRANSMITTING VOICE CALLS 7.21.1 Receiving a Voice Call 7.21.2 Transmitting a Voice Call 7.22 ADJUSTING AUDIO TREBLE LEVEL 7.23 INTERCOM MODE 7.24 TALK GROUP LOCK OUT MM23016, Rev. C 7.24.1 Lock Out a Talk Group 7.24.2 Unlock a Talk Group 7.25 SCANNING MM23016, Rev. C 7.25.1 Checking or Changing Active Scan Mode MM23016, Rev. C 7.25.2 Scanning Priority 7.26 MAKING SELECTIVE CALLS MM23016, Rev. C 7.26.1 Manually Dialing a Selective Call (System Model Control Head) 7.26.2 Speed Dialing a Selective Call 7.26.3 Receiving a Selective Call 7.26.4 Terminating a Selective Call 7.27 SELECTIVE ALERT 7.27.1 Sending Selective Alert Messages MM23016, Rev. C 7.27.2 Receiving Messages 7.27.3 Defining Pre-Programmed Messages 7.28 TELEPHONE INTERCONNECT CALLS (SYSTEM MODEL CONTROL HEAD) 7.28.1 Placing an Interconnect Call MM23016, Rev. C 7.28.2 Receiving an Interconnect Call 7.29 EMERGENCY COMMUNICATIONS 7.29.1 Declaring an Emergency Call or Alert MM23016, Rev. C 7.29.2 Silent Emergency 7.29.3 Clearing an Emergency Call or Alert 7.29.4 Receiving an Emergency Call MM23016, Rev. C 7.30 ENCRYPTION 7.30.1 Automatic Encryption MM23016, Rev. C 7.30.2 Manual Encryption (System Model) 7.31 PRESET BUTTONS 7.32 DYNAMIC REGROUPING 7.33 GPS COORDINATES 8 P25/EDACS/CONVENTIONAL COMMON OPERATION 8.1 CH721 FRONT PANEL COMPONENTS Table 8-1: Front Panel Default Controls and Functions MM23016, Rev. C 8.1.1 Primary Functions (Quick Access) 8.2 TURNING THE RADIO ON 8.3 SELECTION MODE RULES 8.4 DIRECT ACCESS 8.5 FEATURE ENCRYPTION DISPLAY MM23016, Rev. C 8.5.1 Serial Number ROM (12 Hex Digits) 8.5.2 Feature Encryption Data Stream MM23016, Rev. C 8.5.3 Features Enabled MM23016, Rev. C 8.6 SYSTEM/GROUP/CHANNEL SELECTION 8.6.1 System Selection 8.6.2 Group and Channel Selection MM23016, Rev. C 8.7 LAST SYSTEM/GROUP/CHANNEL RECALL 8.8 DIGITAL VOICE OPERATION (PROVOICE) 8.8.1 Voice Modes 8.8.2 Clear Modes MM23016, Rev. C 8.8.3 ProVoice Digital Mode 8.8.4 ProVoice Private Mode MM23016, Rev. C 8.8.5 Private Operation MM23016, Rev. C 8.8.6 Conventional Operation 8.9 MACRO KEY OPERATION 9 EDACS AND P25 TRUNKED OPERATION 9.1 RADIO STATUS ICONS 9.2 MESSAGES Page MESSAGE NAME DESCRIPTION 9.3 ALERT TONES 9.4 MENU Page Page 9.5 RECEIVING A CALL 9.6 SENDING A CALL 9.7 CONVENTIONAL FAILSOFT MM23016, Rev. C 9.8 EMERGENCY OPERATION 9.8.1 Receiving an Emergency Call 9.8.2 Declaring an Emergency 9.9 SYSTEM SCAN OPERATION 9.9.1 Wide Area System Scan 9.10 GROUP SCAN OPERATION MM23016, Rev. C 9.10.1 Adding Groups to a Scan List 9.10.2 Deleting Groups from a Scan List MM23016, Rev. C 9.10.3 Nuisance Delete 9.11 INDIVIDUAL CALLS 9.11.1 Receiving and Responding to an Individual Call MM23016, Rev. C 9.11.2 Call Storage Lists MM23016, Rev. C 9.11.3 Sending an Individual Call 9.12 SCAT OPERATION 9.13 TELEPHONE INTERCONNECT CALLS 9.13.1 Receiving a Telephone Interconnect Call (Trunked Mode Only) MM23016, Rev. C 9.13.2 Sending a Telephone Interconnect Call (Trunked Mode Only) 9.13.3 DTMF Overdial/Conventional Mode Telephone Interconnect MM23016, Rev. C 9.13.4 Programmable Entries 9.14 MOBILE DATA MM23016, Rev. C 9.14.1 Displays 9.14.2 DATA OFF Operation 9.14.3 DATA ON Operation 9.14.4 Exiting Data Calls 9.15 STATUS/MESSAGE OPERATION 9.15.1 Status Operation MM23016, Rev. C 9.15.2 Message Operation 9.16 EDACS CONVENTIONAL P1 SCAN 9.17 DYNAMIC REGROUP OPERATION MM23016, Rev. C 9.17.1 Emergency Operation 9.18 PAGE (P25 TRUNKED ONLY) 10 CONVENTIONAL OPERATION 10.1 RADIO STATUS ICONS 10.2 MESSAGES Page 10.3 ALERT TONES 10.4 MENU Page 10.5 RECEIVING A CALL MM23016, Rev. C 10.6 SENDING A CALL 10.7 EMERGENCY OPERATION 10.7.1 Using 5-Tone Signaling to Declare an Emergency MM23016, Rev. C 10.7.2 Tone Encode Transmission 10.8 SCANNING CONVENTIONAL CHANNELS 10.8.1 Adding Channels to a Scan List MM23016, Rev. C 10.8.2 Deleting Channels From A Scan List 10.8.3 Nuisance Delete 10.9 TURNING SCAN ON 10.10 TURNING SCAN OFF MM23016, Rev. C 10.11 SQUELCH ADJUST 10.11.1 Menu Selection 10.11.2 Pre-Programmed Keypad Key 10.12 TYPE 99 DECODE MM23016, Rev. C 10.13 DIRECT MODE OPERATION 11 P25 CONVENTIONAL OPERATION 11.1 RADIO STATUS ICONS 11.2 MESSAGES MESSAGE NAME DESCRIPTION 11.3 ALERT TONES 11.4 MENU FEATURE DISPLAY PARAMETER SETTINGS COMMENT MM23016, Rev. C 11.5 GROUP CALLS IN P25 MODE 11.5.1 Transmitting a Group Call 11.5.2 Receiving a Group Call MM23016, Rev. C 11.6 INDIVIDUAL CALLS IN P25 MODE 11.6.1 Transmitting an Individual Call 11.6.2 Receiving an Individual Call 11.7 EMERGENCY GROUP CALLS IN P25 MODE 11.7.1 Declaring an Emergency Group Call Page 12 BASIC TROUBLESHOOTING Page 13 TECHNICAL ASSISTANCE 14 KEYPAD REMAPPING MM23016, Rev. C 15 RADIO SETUP RADIO TYPE: FREQUENCY BAND: OPERATOR'S NAME: EMERGENCY GROUP: Page Page Page 16 WARRANTY