Troubleshooting Guide

DANGER

ELECTROCUTION HAZARD

Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.

Troubleshooting - What to check when problems occur:

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

Unit not cold enough

Door gasket not sealing properly

Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,

 

 

REVERSE).

 

 

 

 

Item(s) interfering with door

Reposition or remove item(s).

 

 

 

 

Dirty condenser coils

Clean condenser (See MAINTENANCE; CONDENSER

 

 

CLEANING).

 

 

 

 

Airflow to front grille blocked

Airflow must not be obstructed to front grille (See

 

 

OPERATION).

 

 

 

 

Temperature not set cold enough

Set control knob to cooler setting (See OPERATION).

 

 

Allow 24 hours for temperature to stabilize.

 

 

 

Water is leaking out the back of the

Water supply connection leaking

Tighten fitting as required.

unit.

 

 

 

 

 

Ice cubes sticking together

Door gasket not sealing properly

Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,

 

 

REVERSE).

 

 

 

 

Infrequent use of cubes

Break apart cubes.

 

 

 

Noise during operation

Copper water supply tubing

Carefully bend tubing away from cabinet and

 

contacting internal components

components.

 

 

 

 

Certain sounds are normal.

Soft sounds from the fan and water/dropping sounds

 

 

from the ice maker will be heard.

 

 

 

No ice

Bin arm locked in upright position

Lower bin arm.

 

 

 

 

No water to unit

Turn on water or contact plumber.

 

 

 

Not enough ice

Ice cube size too large

Set cube size smaller (See MAINTENANCE; ICE MAKER;

 

 

ICE CUBE THICKNESS ADJUST).

 

 

 

 

Dirty condenser coils

Clean condenser (See MAINTENANCE; CONDENSER

 

 

CLEANING).

 

 

 

Water leaks into ice bucket.

Water level set too high

Set cube size smaller (See MAINTENANCE; ICE MAKER;

 

 

ICE CUBE THICKNESS ADJUST).

 

 

 

Fresh food section on Combo units

Ice bucket not fully inserted

Push ice bucket into place.

too cold

 

 

Freezer door not closed correctly

Be sure freezer door is closed correctly.

 

 

 

 

Unit too cold

Temperature control set too cold

Set control to warmer setting (See OPERATION).

 

 

 

CO29FF

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U-Line CO29FF manual Troubleshooting Guide, Troubleshooting What to check when problems occur