Troubleshooting Guide
DANGER
ELECTROCUTION HAZARD
Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.
Troubleshooting - What to check when problems occur:
PROBLEM | POSSIBLE CAUSE | REMEDY |
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The unit frosts up. | Unit is manual defrost model. | Models SP18, 95, 98, CO29 and CO75 are manual defrost |
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| (See MAINTENANCE; DEFROSTING). |
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| Door gasket not sealing properly | Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST, |
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| REVERSE). |
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| High ambient temperatures or | Defrost unit manually (See MAINTENANCE; |
| humidity | DEFROSTING). |
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| Door left open | Make sure door is closed. |
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Water is leaking out the back of the | Water supply connection leaking | Tighten fitting as required. |
unit. |
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Ice cubes sticking together | Door gasket not sealing properly | Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST, |
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| REVERSE). |
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| Infrequent use of cubes | Break apart cubes. |
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Noise during operation | Copper water supply tubing | Carefully bend tubing away from cabinet and |
| contacting internal components | components. |
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| Certain sounds are normal. | Soft sounds from the fan and water/dropping sounds |
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| from the ice maker will be heard. |
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| Fan blade touching obstruction | Remove obstruction. |
| (wiring, foam insulation, etc.) |
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No ice | Bin arm locked in upright position | Lower bin arm. |
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| No water to unit | Turn on water or contact plumber. |
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Not enough ice | Control set too cold | Adjust control to a warmer setting (See OPERATION). |
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| Ice cube size too large | Set cube size smaller (See MAINTENANCE; ICE MAKER; |
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| ICE CUBE THICKNESS ADJUST). |
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| Dirty condenser coils | Clean condenser (See MAINTENANCE; CONDENSER |
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| CLEANING). |
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Water leaks into ice bucket. | Water level set too high | Set cube size smaller (See MAINTENANCE; ICE MAKER; |
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| ICE CUBE THICKNESS ADJUST). |
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16 | BI95, BI98, SP18 |
