Uniden 2315+2 quick start Troubleshooting, Symptom Suggestion

UP409ZH (WDECT2315-2) OM 12/22/05 3:29 PM Page 47

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The charge LED won’t illuminate	• Make sure the AC adapter is plugged into the base and wall outlet.
when the handset is placed in	• Make sure the handset is properly seated in the cradle.
the cradle.	• Make sure the charging contacts on the handset cradle are clean.
The audio sounds weak	• Move the handset and/or base to a different location away from
and/or scratchy.	metal objects or appliances and try again.
	• Make sure that you are not too far from the base.
Can’t make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
	• Disconnect the AC adapter for a few minutes, then reconnect it.
	• Remove the base ID (see “Replacing the Base Setting” on page 19)
	and register the handset (see “Register the Handset” on page 41).
	• Make sure that you are not too far from the base.
	• If an outside call is already established, you may not be able to
	make another outside call.
The handset doesn’t ring or	• Charge the batteries in the handset for 15-20 hours by placing the
receive a page.	handset on the base or charging cradle.
	• The handset may be too far away from the base unit.
	• Place the base unit away from appliances or metal objects.
	• Remove the base ID (see “Replacing the Base Setting” on page 19)
	and register the handset (see “Register the Handset” on page 41).
“Unavailable” appears in	• Make sure that another handset not too far from the base.
the display.

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