Uniden Troubleshooting Your Scanner: A Comprehensive Guide for the BC796D

	Problem		Suggestion
APCO	P25 CARD	1.	Check to see if the P-25 Card is properly installed.
NOT	INSTALLED
appear when the scanner
is turned ON.
Neither APCO P25		1.	Check to see if the P-25 Card Mode is 1:ENABLE or
CARD	INSTALLED		2:DISABLE in the Menu mode.
9600	SYSTEM nor
APCO	P25 CARD
NOT	INSTALLED
appear when the scanner
is turned ON.
Scratchy or robotic sound		1.	Move to a location where the signal strength is strong.
is heard during		2.	Modulation accuracy of transmissions sent can be low.
communications.
Digital communication is		1.	Verify the accuracy of the frequencies of the P-25 system you
not heard.			are trying to monitor.
		2.	You might be in a dead-spot for the P-25 system you are trying
			to monitor. Check other locations in the area.
DATA sound is heard at		1.	APCO project 25 systems can send data before voice
the beginning of digital			communication.
communications.		2.	Data sound can be heard when signal strength is weak.
Robotic sound is heard.		1.	Check to see if the ENC message appears on the display.
			The scanner doesn’t monitor encrypted voice communications.
When CARD ERROR		1.	Re-install the P-25 Card.
appears every 10 seconds
while you are using P-25
Card.

If you still cannot get satisfactory results while using your scanner or if you want additional information, please call or write the Uniden Parts and Service Division. The address and phone number is listed in the warranty at the end of this manual. If you would like immediate assistance, please call Customer Service at (800)297-1023.

If you have internet access, you can visit scanner.uniden.com for additional information.

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