Troubleshooting
When you have this | Try... | |
problem... | ||
| ||
| • Checking to see that there are not two handsets already using the conference | |
I can’t get two handsets to | feature (see page 38). | |
• Making sure another handset is not in Privacy Mode (see page 40). | ||
talk to an outside caller. | ||
• Making sure both handsets are registered to and currently connected to the same | ||
| ||
| base (see pages 14 and 15). | |
The new message LED |
| |
(Voice Mail Waiting Indicator) | • Resetting the Voice Mail Waiting Indicator (see page 43). | |
flashes, but there are no new | ||
| ||
messages. |
|
Weak or Hard to Hear Audio
If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak.
•Try adjusting the volume of the earpiece (see page 36) or the audio tone (see page 37).
•Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.
•Make sure the handset’s battery is fully charged.
Noise or Static on the Line
The most common cause of noise or static on a cordless phone is interference: other wireless or electronic devices can radiate energy that disturbs the radio signal between the base and the handset (much like overhead power lines can cause static on your car radio). Some common household sources of interference are
•electrical appliances, especially microwave ovens
•computer equipment, especially wireless LAN equipment and DSL modems
•
•large florescent light fixtures (particularly ones that give off a “buzzing” noise)
•other services that use your phone line, like alarm systems, intercom systems, or broadband Internet service
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