Troubleshooting, Common Issues | Uniden DECT1588 Series manual

Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see the back cover for contact information).

When you have this	Try...
problem...	Try...
problem...
The charge LED won’t	• Checking the AC adapter connection (see page 8).
illuminate when the cordless	• Checking the AC adapter connection (see page 8).
illuminate when the cordless	• Re-seating the handset in the cradle.
handset is placed in the	• Re-seating the handset in the cradle.
handset is placed in the	• Cleaning the charging contacts on the handsets (see page 54).
cradle.			Troubleshooting
cradle.
	• Checking the telephone cord connection. If Check TEL Line appears on the base
	or handset display, the telephone cord may not be connected correctly (see page
No stations can make or	10).
receive calls.	• Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see
	page 9).
	• Changing the dial mode (see page 12).
A single cordless handset	• Moving the handset closer to the base.
can’t make or receive calls	• Moving the handset closer to the base.
can’t make or receive calls	• Resetting the handset (see page 59).
(but other stations can).	• Resetting the handset (see page 59).
(but other stations can).
A station can make calls, but
it doesn’t ring or receive a	• Making sure the ringer isn’t turned off (see page 36).
page.
A cordless handset is not	• Checking the battery pack connection (see page 7).
A cordless handset is not	• Charging the battery for 15-20 hours.
working.	• Charging the battery for 15-20 hours.
working.	• Resetting the handset (see page 59).
	• Resetting the handset (see page 59).

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Uniden DECT1588 Series manual Troubleshooting, Common Issues, When you have this Try Problem

Contents

DECT1588 Series Table of Contents Finding a Lost Handset Using Hold, Conference and Transfer Using Your PhoneUsing Caller ID, Call Waiting, and Redial Lists Adjusting the Ringer, Earpiece Speaker Volume Precautions Using the Answering SystemMaintenance Troubleshooting Welcome Accessibility Choosing the Best Location Installing the Phone RED Black Installing the Battery Charging the Handset Connecting the Base Installing Connecting to the Phone Line Testing the Connection Press MENU/SELECT Changing the dial mode Registering accessory handsets Adding accessory handsetsExpanding Your Phone Registering the handset to another base Using Multiple Bases Selecting the base Answering system features FeaturesGetting to Know Your New Phone Manual Conventions Terminology Used in this Manual New message LED Parts of the Handset Answer ON/OFF key Parts of the Base Reading the Display Using the Interface Using the Menus Using the Four-way Function Key Entering Text from Your Phone For Canadian models Choose English or Français French Basic SetupSetting the Day & Time Selecting a Language Activating the Key Touch Tone Activating Personal Ring Handset only Enter the number for this entry Edit Number Setting Up the PhonebookCreating Phonebook Entries Enter the name for this entry Edit Name Editing an Existing Phonebook Entry Finding a Phonebook Entry Deleting a Single Phonebook Entry Storing Caller ID or Redial Numbers in the Phonebook Copying Phonebook Entries to Another Station Deleting all Phonebook Entries Changing the Handset Banner Customizing Your HandsetsSelecting a Ring Tone Activating Any Key Answer Using Your PhoneDuring a Power Failure Activating AutoTalk Answering Making and Receiving CallsMaking Call Making a Call from the Phonebook Switching to the Speakerphone During a CallChain dialing from the phonebook Using the Caller ID List Using Caller ID, Call Waiting, and Redial ListsMaking a Call from a Caller ID Record Seven-digit dialing Deleting Caller ID Numbers Redialing a Number Using Call WaitingDeleting a Redial Record Adjusting the Speaker Volume Adjusting the Ringer, Earpiece and Speaker VolumeAdjusting the Ringer Volume Adjusting the Earpiece Volume Activating T-Coil Mode Adjusting the Audio Tone Conferencing Using Hold, Conference and TransferFinding a Lost Handset Placing a Call on Hold Answering a transferred call Transferring a Call Making an intercom Using Special FeaturesPrivacy Mode Using the Intercom Muting the Microphone Tone Dialing Switch OverAnswering an intercom Resetting the voice message waiting indicator Using a Voice Mail Service Recording a Personal Greeting Setting Up the Answering SystemSelecting a Greeting Selecting the Language for Announcements Setting the Number of RingsDeleting Your Personal Greeting Activating the Message Alert Setting the Record Time or Announce onlyActivating the Base Call Screen Turning Your Answering System On and Off Using the Answering SystemFrom the base From the handset Remote Operation from the Handset Command Use it to Reviewing Messages Dialing in to your answering system Screening CallsTurning Off the Message Alert Tone Operating the Answering System While You Are Away from Home If you want to Press Wall Wall Mounting the Base Wall plate Wall Mounting the Base Battery life MaintenanceSpecifications Battery Information Battery replacement and handling Power FailuresLow battery alert Cleaning the charging contacts Common Issues TroubleshootingWhen you have this Try Problem Unavailable Speaker during call screening Noise or Static on the Line Weak or Hard to Hear Audio Installing a telephone line filter or DSL filter Resetting the Handset Resetting the Handset Without the Base Traveling Out of Range Changing the Line Mode for Multiple Extensions Handset Base Liquid Damage Rechargeable Nickel-Cadmium Battery Warning Precautions FCC Wants You To Know Important Safety Instructions Precautions Radio equipment Radio interferenceCordless telephone privacy Terminal equipment Handset Index PIN Remote Operation Card Remote access away from home TaskKey One Year Limited Warranty Visit OUR Website AT