Uniden DECT1588 Series manual Troubleshooting, Common Issues, When you have this Try Problem

Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see the back cover for contact information).

When you have this	Try...
problem...
The charge LED won’t	• Checking the AC adapter connection (see page 8).
illuminate when the cordless
	• Re-seating the handset in the cradle.
handset is placed in the
	• Cleaning the charging contacts on the handsets (see page 54).
cradle.		Troubleshooting
	• Checking the telephone cord connection. If Check TEL Line appears on the base
	or handset display, the telephone cord may not be connected correctly (see page
No stations can make or	10).
receive calls.	• Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see
	page 9).
	• Changing the dial mode (see page 12).
A single cordless handset	• Moving the handset closer to the base.
can’t make or receive calls
	• Resetting the handset (see page 59).
(but other stations can).
A station can make calls, but
it doesn’t ring or receive a	• Making sure the ringer isn’t turned off (see page 36).
page.
A cordless handset is not	• Checking the battery pack connection (see page 7).
	• Charging the battery for 15-20 hours.
working.
	• Resetting the handset (see page 59).

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