TROUBLESHOOTING

YOUR NEW PHONE

26

 

QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these simple steps first before calling Uniden customer service.

PROBLEM

 

SUGGESTION

 

 

 

Make sure the AC adaptor is plugged into the base and

The charge light

 

wall outlet.

won’t come on

Make sure the handset is properly seated

when the handset

 

in base.

is placed on

Make sure the charging contacts on the handset and base

the base.

 

are clean.

 

 

 

Make sure that the base antenna is in a vertical position.

The audio sounds

Move the handset and/or base to a different location away

 

from metal objects or appliances and try again.

weak and/or

 

 

 

scratchy

 

 

 

 

 

Check both ends of the base telephone

 

 

line cord.

 

Make sure the AC adaptor is plugged into the base and

 

 

wall outlet.

Can’t make or

Disconnect the AC adaptor for a few minutes, then

receive calls.

 

reconnect it.

 

Place the handset back on the charging cradle for a few

 

 

seconds. The talk and in use/hold/mute LEDs

 

 

blinks momentarily indicating that the phone has been

 

 

reset.

 

 

 

The Ni-MH battery pack may be weak. Charge the battery

 

 

for 15-20 hours.

 

Be sure the antenna is in a vertical position.

The handset

The handset may be too far away from the base. Place the

 

base away from appliances or metal objects.

doesn’t ring or

Place the handset back on the charging cradle for a few

receive a page.

 

seconds. The in use LED lights indicating that the

 

 

 

 

phone has been reset.

 

You may have exceeded the REN limit. See MORE THAN

 

 

ONE PHONE on page 5.

 

 

 

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Image 28
Uniden DS72 manual Troubleshooting, Quick Reference Chart