Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, visit our website for further information (www.uniden.com.au or www.uniden.co.nz).

Symptom

Suggestion

 

 

The charge LED won't

• Make sure the AC adapter is plugged into the charger and wall outlet.

illuminate when the handset

• Make sure the handset is properly seated in the cradle.

is placed in the cradle.

• Make sure the charging contacts on the handset are clean.

The audio sounds weak.

• Move the handset and/ or base away from metal objects or appliances and try again.

 

• Make sure that you are not too far from the base.

 

 

 

• Make sure that you are not too far from the base.

 

• Make sure the line is not in use. If call is already using a line, you cannot use that

Can't make or receive calls.

line to make another outside call.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter for a few minutes, and then reconnect it.

 

• De- register the handset (see “De- register the Handset” on page 26) and register

 

the handset (see “Register the Handset” on page 15).

 

 

 

• Make sure that you are not too far from the base.

The handset doesn't ring or

• Charge the batteries in the handset for 15- 20 hours by placing the handset on

charging cradle.

receive a page.

• De- register the handset (see “De- register the Handset” on page 26) and register

 

the handset (see “Register the Handset” on page 15).

 

 

During power failure, can't

• Make sure to use corded base handset to make or receive a call.

make or receive a call.

• Make sure that TEL line cord is connected firmly.

 

 

 

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Uniden DSS7815 Series, DSS7815, DSS7815 +1 Series owner manual Troubleshooting, Symptom Suggestion