Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

 

 

The charge in use LED or

• Make sure the AC adapter is plugged into the cradle and wall outlet.

charge LED won't illuminate

• Make sure the handset is properly seated in the cradle.

when the handset is placed in

• Make sure the charging contacts on the handsets are clean.

the cradle.

 

 

 

The audio sounds weak and/or

• Move the handset and/or main base away from metal objects or appliances and try again.

scratchy.

• Press the select/channel key in the Talk mode to help eliminate background noise.

 

• Make sure that the handset is not too far from the main base.

 

 

Can't make or receive calls.

Re-register both handsets (see page 12).

 

• Check both ends of the telephone line cord.

 

• Make sure the AC adapter is plugged into the main base and wall outlet.

 

• Disconnect the AC adapter for a few minutes. Then reconnect it.

 

• Make sure that the handset is not too far from the main base.

 

• Check the dialing mode used by your telephone company.

 

 

[ 5 5 ] A D D I T I O N A L I N F O R M A T I O N

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Uniden DXAI7288-2 manual Troubleshooting, Charge in use LED or