S t a r t U p a n d P r i n t i n g

Problem

Action

 

 

Error message

Turn power off. Wait five seconds, then turn

appears during

power on again. If an error message appears

startup.

again, call Technical Support.

Continually feeds

Turn power off. Check supply path to be sure

supply without

supply is through supply sensor and supply

printing.

guides touch top edge of supply.

 

Be sure supply roll is correctly loaded.

Printed data

Adjust the Print Position, Margin Position, or

becomes misaligned.

Supply Position as necessary.

Does not print.

Change supply.

 

Change ribbon.

 

Send a corrected format online.

Partially printed data.

Change ribbon.

 

Send a corrected format online.

Prints shadows or

Clean the printhead.

smears.

 

 

Change supply.

 

Reload ribbon.

Compressed or

Clean printhead and platen roller.

distorted printing.

 

Light printing.

Change supply.

 

Adjust the contrast.

 

Reload ribbon.

Heavy printing.

Clean the printhead.

 

Change supply.

 

Adjust the contrast.

 

Reload ribbon.

11 - 2 Troubleshooting

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Monarch 9403TM manual A r t U p a n d P r i n t i n g, 11 2 Troubleshooting