770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found.
Reload your application and format and try again.
790 The printer is busy. Wait until the printer is idle (not
receiving data or no batch waiting to print) before you
send any packets. This error may occur when you try
to print a test label if the printer is busy.
791 The printer has an error pending. Turn off the printer.
Wait 15 seconds and turn it back on. Resend the
packets.
792 The printer is not initialized. Call Technical Support.
793 The printer job queue is full. Turn off the printer. Wait
15 seconds and turn it back on. Resend the packets.
Hard Printer Failures
When a HARD failure occurs, the printer will display WARNING or
POWER DOWN on the top line of the keypad display.
Record the displayed message and turn off the printer.
If the problem reoccurs when you turn the printer on again, call
Technical Support. If the problem does not reoccur after you turn
your printer on again, see Chapter 5, "Communication Values," to
reset your printer’s SETUP options. Resend your packets.
Printer
Display Description/Action
WARNING
RAM Test Failure RAM check failed on power up.
POWER DOWN
ROM Sum Failure ROM checksum test failed.
POWER DOWN
Timer Failure Timer test failed.
11 - 14 Troubleshooting