Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
|
|
The charge/in use LED won't | • Make sure the AC adapter is plugged into the base and wall outlet. |
illuminate when the handset | • Make sure the handset is properly seated in the base. |
is placed in the base. | • Make sure the charging contacts on the handset and base are clean. |
|
|
The audio sounds weak and/or | • Move the handset and/or base to a different location away from metal objects or |
scratchy. | appliances and try again. |
| • Press delete/channel to help eliminate background noise. |
| • Make sure that you are not too far from the base. |
|
|
Can't make or receive calls. | • Check both ends of the base telephone line cord. |
| • Make sure the AC adapter is plugged into the base and wall outlet. |
| • Disconnect the AC adapter for a few minutes, then reconnect it. |
| • Change the digital security code (see page 55). |
| • Make sure that you are not too far from the base. |
|
|
The handset doesn't ring or | • The battery pack may be weak. Charge the battery for |
receive a page. | • The handset may be too far away from the base unit. |
| • Place the base unit away from appliances or metal objects. |
| • Change the digital security code (see page 55). |
| • Check the battery pack to insure there is a secure connection. |
| • Make sure ringer volume isn’t set to turned off. |
|
|
Severe noise interference. | • Keep the handset away from microwave ovens, computers, remote control toys, |
| wireless microphones, alarm systems, intercoms, room monitors, fluorescent |
| lights, electrical appliances, other cordless telephones and other devices that use |
| electricity. |
| • Move to another location or turn off the source of interference. |
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A D D I T I O N A L I N F O R M AT I O N
