Symptom

Suggestion

 

 

The Caller ID does not display.

• The handset was picked up before the second ring. The Caller ID is displayed

 

between the first and second ring.

 

• The call was placed through a switchboard.

 

• Call your local telephone company to verify your Caller ID service is current.

 

• Charge the handset.

 

 

The answering system does not

Make sure the the AC adapter is plugged into the base and wall outlet.

work.

Make sure the answering system is turned on.

 

 

The answering system does not

Set the record time to either the one minute or four minute option.

record any messages.

The memory may be full. Delete some or all of the saved messages.

 

 

Messages are incomplete.

The incoming messages may be too long. Remind callers to leave a brief message.

 

The memory may be full. Delete some or all of the saved messages.

 

 

After a power failure, the

Record your personal outgoing message again. The default message should remain.

outgoing message is deleted.

 

 

 

No sound on the base unit

Adjust the speaker volume on the base unit.

speaker during call monitoring

 

or message playback.

 

 

 

Cannot access remote call-in

Make sure you're using the correct PIN code.

features from another touch-

Make sure that the touch-tone phone you're using can transmit the tone for at least

tone phone.

two seconds. If it cannot, you may have to use another phone to access your mes-

 

sages.

 

 

If you still have a problem.

• Call our customer hotline at 1-800-297-1023.

 

 

[ 58 ] A D D I T I O N A L I N F O R M AT I O N

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Uniden EXAI 5180 manual Symptom Suggestion