Paper feed problems
Problems | Solutions | |
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Paper fails to feed | If paper doesn't move through the automatic | |
| feeder: | |
| 1 | Open the printer front cover. |
| 2 | Remove any obstructions inside the printer. |
| 3 | Close the printer front cover. |
| 4 | Press the Paper Feed button. |
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Paper jam | 1 | Pull firmly on the paper to remove it. If you |
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| cannot reach the paper because it is too far |
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| into the printer, open the printer front cover |
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| and pull the paper out from the front of the |
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| printer. |
| 2 | Close the printer front cover. |
| 3 | Resend your print job. Start with the page on |
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| which the paper jam occurred. |
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Paper skews or | If paper skews or buckles while moving through | |
buckles | the printer, make sure: | |
| • | You do not force the paper down into the |
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| printer when you load it. |
| • | There is not too much paper in the automatic |
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| feeder. Depending on the thickness of your |
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| paper, the automatic feeder can hold up to 100 |
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| sheets of paper. |
| • | The left paper guide does not cause the paper |
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| to bow in the automatic feeder. |
| • | You are using the correct type of paper. |
| • | The left paper guide is against the side of the |
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| paper. |
| • | The printer is on a flat, level surface. |
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Troubleshooting
Troubleshooting 57
