Caring for your print cartridges
Use a clean cloth, dampened with water only, to gently clean the entire copper colored area, including the nozzles and contacts.
2
Remove the print cartridge from the printer.
For help, see “Removing a print cartridge” on page 22.
1
Look for a break in the diagonal lines. A broken line indicates clogged nozzles.
If the bottom line has fewer breaks, or better print quality than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps.
If the print quality of both lines is not satisfactory after running the test three times, go to step 6.
6 Remove and reinstall the print cartridge.
7 Repeat the nozzle test.
8 If the lines are still broken, wipe the print cartridge nozzles. For instructions, see “Wiping the print nozzles and contacts”.
Wiping the print nozzles and contacts
If print quality does not improve after cleaning the print nozzles (see “Cleaning the print nozzles” on page 29), the problem may be caused by dried ink on the print cartridge nozzles.
To wipe the print cartridge’s nozzles and contacts:

Caring for your print cartridges

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Lexmark 5770 manual Caring for your print cartridges