Problems | Solutions |
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Poor print quality at | Like other printers, your printer cannot print in the |
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left, right, or bottom | extreme left, right, or bottom edges of an envelope. |
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edge of envelope | To avoid poor print quality at the edges of the |
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| envelope, we recommend using these minimum |
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| margin settings: |
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| Left and Right Margins |
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| Left and right margin settings must be at least 6.35 |
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| mm (0.25 in.) each for all envelope sizes. |
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| Top and Bottom Margins |
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| The top margin must be set to at least 1.7 mm |
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| (0.067 in.) |
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| The bottom margin setting for all envelope sizes |
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| must be 12.7 mm (0.5 in.). |
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Print is too dark or | Try the following suggestions to correct this |
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smudged | problem: |
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| • Increase the Brightness setting. |
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| • Make sure the Paper Type setting in the printer | Troubleshooting |
| “Cleaning the print nozzles” on page 29. | |
| software matches the Paper type loaded in the |
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| printer. |
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| • Make sure the paper is straight and |
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| unwrinkled. |
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| • Let the ink dry before handling the paper. |
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| • Change Print Quality to Quick Print 600. |
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| • Clean the print cartridge nozzles. See |
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Photo is too dark or | Try the following suggestions to correct this |
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smudged | problem: |
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| • Make sure the Photo cartridge is installed. |
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| • Adjust the printer software settings. |
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| • We recommend using a coated paper or photo |
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| paper for the best print results. |
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Troubleshooting 61
