Error messages on your computer

 

Message

Solutions

 

 

 

 

Ink low

Your print cartridge is running out of ink. You need

 

 

to purchase a new print cartridge.

 

 

 

 

 

Out of memory

Before sending a file to print, close all other

 

 

 

open files in the application you are using. The

 

 

 

printer prints a blank page when too many

 

 

 

files are open in the same application.

 

 

Free memory by closing other open

 

 

 

applications.

 

 

Decrease the print quality of your print job.

 

 

Consider purchasing more memory for your

 

 

 

personal computer.

 

 

 

 

Out of paper

You may have the wrong paper source selected in

Troubleshooting

 

the printer software.

 

If an Out of Paper message appears and you are

 

 

 

 

using a non-bidirectional printer cable, follow the

 

 

steps below to continue printing:

 

 

1

Load paper.

 

 

2

Resend your print job.

 

 

Your printer software will not function properly

 

 

unless you use an IEEE 1284-compliant parallel

 

 

cable with your printer.

 

 

 

 

 

Paper jam

1

Pull firmly on the paper to remove it. If you

 

 

 

cannot reach the paper because it is too far

 

 

 

into the printer, open the printer front cover

 

 

 

and pull the paper out from the front of the

 

 

 

printer.

 

 

2

Close the printer front cover.

 

 

3

Resend your print job. Start with the page on

 

 

 

which the paper jam occurred.

 

 

 

 

Printhead failure

See “Printhead failure” on page 47.

 

 

 

 

50 Troubleshooting

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Image 56
Lexmark 5770 manual Error messages on your computer