Error messages on your computer
| Message | Solutions | |
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| Ink low | Your print cartridge is running out of ink. You need | |
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| to purchase a new print cartridge. | |
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| Out of memory | • | Before sending a file to print, close all other |
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| open files in the application you are using. The |
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| printer prints a blank page when too many |
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| files are open in the same application. |
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| • | Free memory by closing other open |
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| applications. |
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| • | Decrease the print quality of your print job. |
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| • | Consider purchasing more memory for your |
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| personal computer. |
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| Out of paper | You may have the wrong paper source selected in | |
Troubleshooting |
| the printer software. | |
| If an Out of Paper message appears and you are | ||
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| using a | |
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| steps below to continue printing: | |
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| 1 | Load paper. |
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| 2 | Resend your print job. |
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| Your printer software will not function properly | |
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| unless you use an IEEE | |
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| cable with your printer. | |
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| Paper jam | 1 | Pull firmly on the paper to remove it. If you |
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| cannot reach the paper because it is too far |
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| into the printer, open the printer front cover |
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| and pull the paper out from the front of the |
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| printer. |
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| 2 | Close the printer front cover. |
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| 3 | Resend your print job. Start with the page on |
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| which the paper jam occurred. |
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| Printhead failure | See “Printhead failure” on page 47. | |
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50 Troubleshooting
